# Troubleshooting (X35/X50) **URL:** https://forum.onefinitycnc.com/c/onefinity-cnc/troubleshooting/19.md [Latest](https://forum.onefinitycnc.com/latest.md) · [Categories](https://forum.onefinitycnc.com/categories.md) --- ## [About the Troubleshooting (X35/X50) category](https://forum.onefinitycnc.com/t/about-the-troubleshooting-x35-x50-category/28)
**Author:** [@OnefinityCNC](https://forum.onefinitycnc.com/u/OnefinityCNC)\ **Replies:** 0
A place to request or offer help troubleshooting the Onefinity CNC. --- ## [Onefinity journeyman homing and probe issues](https://forum.onefinitycnc.com/t/onefinity-journeyman-homing-and-probe-issues/40410)
**Author:** [@Chris1](https://forum.onefinitycnc.com/u/Chris1)\ **Replies:** 0\ **Last updated:** [October 22, 2026, 3:01am UTC](https://forum.onefinitycnc.com/t/onefinity-journeyman-homing-and-probe-issues/40410 "2026-10-22T03:01:21Z")
Running into an issue My onefinity will home but give us a random negative value The when I probe to the corner, it gives it an offset value again. The probe will also give me an error randomly for z. I probe z three… --- ## [Need a solution very badly](https://forum.onefinitycnc.com/t/need-a-solution-very-badly/40201)
**Author:** [@SYWW](https://forum.onefinitycnc.com/u/SYWW)\ **Replies:** 4\ **Last updated:** [September 18, 2026, 12:10pm UTC](https://forum.onefinitycnc.com/t/need-a-solution-very-badly/40201 "2026-09-18T12:10:59Z")
Journeyman X-50: Indexed Pocket B Misalignment Despite Mirrored G-Code I’m troubleshooting two long pocket toolpaths for a 57-inch mission-style backrest on a Onefinity Journeyman X-50 using the Buildbotics controller, … --- ## [Gantry Block Seized / Ball Nut Cleaning](https://forum.onefinitycnc.com/t/gantry-block-seized-ball-nut-cleaning/10389)
**Author:** [@hamdiggity](https://forum.onefinitycnc.com/u/hamdiggity)\ **Replies:** 4\ **Last updated:** [August 20, 2026, 4:58pm UTC](https://forum.onefinitycnc.com/t/gantry-block-seized-ball-nut-cleaning/10389 "2026-08-20T16:58:29Z")
I recently had a project go wrong because of my ball nut getting clogged in the gantry block. Thankfully this forum had some information on how to fix it myself before having to contact Onefinity. I made a … --- ## [Blinking blue screen on buildbotics](https://forum.onefinitycnc.com/t/blinking-blue-screen-on-buildbotics/21530)
**Author:** [@redhead](https://forum.onefinitycnc.com/u/redhead)\ **Replies:** 3\ **Last updated:** [July 9, 2026, 6:05pm UTC](https://forum.onefinitycnc.com/t/blinking-blue-screen-on-buildbotics/21530 "2026-07-09T18:05:00Z")
Upon turning my onefinity woodworker on the touch screen blinks blue . I have reconnected all ports. The machine still works manually and the screen has worked for a year+. --- ## [Elite Forman Gen 2 with Redline Surfacing Issue (Solved - File issue)](https://forum.onefinitycnc.com/t/elite-forman-gen-2-with-redline-surfacing-issue-solved-file-issue/39234)
**Author:** [@Only\_1\_Lost](https://forum.onefinitycnc.com/u/Only_1_Lost)\ **Replies:** 6\ **Last updated:** [July 1, 2026, 1:53am UTC](https://forum.onefinitycnc.com/t/elite-forman-gen-2-with-redline-surfacing-issue-solved-file-issue/39234 "2026-07-01T01:53:14Z")
Good Evening everyone. I just got my forman Gen 2 with Redline Controller and tool setter with ATC. I keep having an issue when I run my first surfacing where it initially plunges to deep and becomes jammed. Let me expla… --- ## [Homing/Probe Z Issues on buildbotics](https://forum.onefinitycnc.com/t/homing-probe-z-issues-on-buildbotics/39112)
**Author:** [@northof49ww](https://forum.onefinitycnc.com/u/northof49ww)\ **Replies:** 2\ **Last updated:** [June 12, 2026, 10:28pm UTC](https://forum.onefinitycnc.com/t/homing-probe-z-issues-on-buildbotics/39112 "2026-06-12T22:28:13Z")
I did a 2 hour carve that required 6 bit changes, I probed Z at every change and they all went off without a hitch, except for the last one. When I probed Z I received the error message in photo 1. After numerous tries I… --- ## [Stuck at localhost (buildbotics)](https://forum.onefinitycnc.com/t/stuck-at-localhost-buildbotics/38624)
**Author:** [@JeffC](https://forum.onefinitycnc.com/u/JeffC)\ **Replies:** 8\ **Last updated:** [June 1, 2026, 6:33pm UTC](https://forum.onefinitycnc.com/t/stuck-at-localhost-buildbotics/38624 "2026-06-01T18:33:00Z")
I have an older X50 and it performs the intial boot-up, I can see the booting screen. It then opens the web browser interface and localhost is in the browser box, but it just spins from there and does not open the contr… --- ## [Erratic Joystick Buildbotics](https://forum.onefinitycnc.com/t/erratic-joystick-buildbotics/38598)
**Author:** [@SailorMike](https://forum.onefinitycnc.com/u/SailorMike)\ **Replies:** 3\ **Last updated:** [May 17, 2026, 6:29pm UTC](https://forum.onefinitycnc.com/t/erratic-joystick-buildbotics/38598 "2026-05-17T18:29:27Z")
My joystick has worked normally for a couple of years, but now when I first boot up my machine (BB controller), it works normally then goes dead after I run a program. The gamepad shows that it is still connected to the … --- ## [Issue with corners on VCarve inlay](https://forum.onefinitycnc.com/t/issue-with-corners-on-vcarve-inlay/38173)
**Author:** [@Jaeisenhauer](https://forum.onefinitycnc.com/u/Jaeisenhauer)\ **Replies:** 17\ **Last updated:** [April 18, 2026, 2:27pm UTC](https://forum.onefinitycnc.com/t/issue-with-corners-on-vcarve-inlay/38173 "2026-04-18T14:27:55Z")
I’m trying to dial in my settings to do VCarve inlays but can’t figure out where my issue is. I’ve done a couple inlays but more recently I’m having issues just simply creating the pocket. I’m running on a gen 1 woodwor… --- ## [What is this weird artifact](https://forum.onefinitycnc.com/t/what-is-this-weird-artifact/23906)
**Author:** [@jscottsmith](https://forum.onefinitycnc.com/u/jscottsmith)\ **Replies:** 8\ **Last updated:** [April 16, 2026, 6:03am UTC](https://forum.onefinitycnc.com/t/what-is-this-weird-artifact/23906 "2026-04-16T06:03:44Z")
I’m hoping someone has some insight as to what’s going on here. Doing my first inlay tonight. This is a test pocket cut in plywood. The pocket itself looks great as far as I can tell. However, there’s a weird lead in or … --- ## [Z Axis Gas Strut](https://forum.onefinitycnc.com/t/z-axis-gas-strut/37979)
**Author:** [@xenith](https://forum.onefinitycnc.com/u/xenith)\ **Replies:** 3\ **Last updated:** [March 26, 2026, 5:50pm UTC](https://forum.onefinitycnc.com/t/z-axis-gas-strut/37979 "2026-03-26T17:50:08Z")
Has anyone ever attached a gas strut here? There’s a keyed area with screw holes and screw holes on the z axis directly in-line with the keyed area. IMO it looks like what these two features were designed for, but no off… --- ## [Can’t solve why spindle did unexpected -y offset (Solved - File issue)](https://forum.onefinitycnc.com/t/can-t-solve-why-spindle-did-unexpected-y-offset-solved-file-issue/37544)
**Author:** [@Rich1](https://forum.onefinitycnc.com/u/Rich1)\ **Replies:** 1\ **Last updated:** [February 22, 2026, 9:45pm UTC](https://forum.onefinitycnc.com/t/can-t-solve-why-spindle-did-unexpected-y-offset-solved-file-issue/37544 "2026-02-22T21:45:55Z")
Have done the following workflow over a dozen times testing various bits/designs. Cut my first production piece and of course have a problem. See photos of correct and incorrect results. Process (all manual): Usin… --- ## [Spindle not stopping](https://forum.onefinitycnc.com/t/spindle-not-stopping/37511)
**Author:** [@Arzt](https://forum.onefinitycnc.com/u/Arzt)\ **Replies:** 1\ **Last updated:** [February 18, 2026, 4:20pm UTC](https://forum.onefinitycnc.com/t/spindle-not-stopping/37511 "2026-02-18T16:20:49Z")
For several carves (with normal behavior between episodes) my spindle did not stop upon completion of the toolpath. I could stop it by hitting my own emergency stop or by turning off power to the VFD. But I could not s… --- ## [New User X-50 Journeyman help](https://forum.onefinitycnc.com/t/new-user-x-50-journeyman-help/37453)
**Author:** [@mrdropagear](https://forum.onefinitycnc.com/u/mrdropagear)\ **Replies:** 2\ **Last updated:** [February 16, 2026, 1:03am UTC](https://forum.onefinitycnc.com/t/new-user-x-50-journeyman-help/37453 "2026-02-16T01:03:57Z")
I got a used X-50 purchased March 2022 with the buildbotics controller and 8” touchscreen. I thought I would be able to buy a stationary touch prove to go with it and mount it to my wasteboard so when I change bits the … --- ## [Clicking sound when z going up and down](https://forum.onefinitycnc.com/t/clicking-sound-when-z-going-up-and-down/17043)
**Author:** [@Eklypz](https://forum.onefinitycnc.com/u/Eklypz)\ **Replies:** 1\ **Last updated:** [February 10, 2026, 7:35pm UTC](https://forum.onefinitycnc.com/t/clicking-sound-when-z-going-up-and-down/17043 "2026-02-10T19:35:10Z")
During some maintenance I noticed that the spinning thing undernearth the z motor was clicking. Is this something to be concerned about? anyway to fix this? --- ## [Buildbotics controller power failure?](https://forum.onefinitycnc.com/t/buildbotics-controller-power-failure/36845)
**Author:** [@bradleyheathhays](https://forum.onefinitycnc.com/u/bradleyheathhays)\ **Replies:** 11\ **Last updated:** [February 7, 2026, 6:55pm UTC](https://forum.onefinitycnc.com/t/buildbotics-controller-power-failure/36845 "2026-02-07T18:55:58Z")
Hey good people. I’ve been working for this day for six months now and couldn’t have gone from a higher high to a lower low. Finally, I’m ready to cut my first big file to make my spoilboard, and my controller seems not … --- ## [Trigger Solid state relay with Redline Spindle](https://forum.onefinitycnc.com/t/trigger-solid-state-relay-with-redline-spindle/32311)
**Author:** [@Discounttoolbox](https://forum.onefinitycnc.com/u/Discounttoolbox)\ **Replies:** 5\ **Last updated:** [January 25, 2026, 2:21am UTC](https://forum.onefinitycnc.com/t/trigger-solid-state-relay-with-redline-spindle/32311 "2026-01-25T02:21:21Z")
Buildbotics controller, X50 journeyman, Redline spindle. Is it possible to trigger my Vac solid state relay? I have a passthrough breakout board so that I can still use my external E-Stops and Vac relay but enabling Pin … --- ## [Error when power up on BB controler](https://forum.onefinitycnc.com/t/error-when-power-up-on-bb-controler/37264)
**Author:** [@Hobbyist](https://forum.onefinitycnc.com/u/Hobbyist)\ **Replies:** 2\ **Last updated:** [January 23, 2026, 12:16am UTC](https://forum.onefinitycnc.com/t/error-when-power-up-on-bb-controler/37264 "2026-01-23T00:16:29Z")
I have seen the following error when starting up. This happens when starting up before the homing screen pops up. This freezes the controller and the only resolution I have found is to shut down and start over again. … --- ## [Round vector pathing issues](https://forum.onefinitycnc.com/t/round-vector-pathing-issues/37122)
**Author:** [@SYWW](https://forum.onefinitycnc.com/u/SYWW)\ **Replies:** 2\ **Last updated:** [January 10, 2026, 2:19pm UTC](https://forum.onefinitycnc.com/t/round-vector-pathing-issues/37122 "2026-01-10T14:19:22Z")
I know there have already been a few threads about this, but I’m adding another in hopes that Onefinity will take a closer look. I’m having persistent problems with round pocket accuracy, and at this point I’m fairly cer… --- ## [X50 BB Controller won't accept mouse click](https://forum.onefinitycnc.com/t/x50-bb-controller-wont-accept-mouse-click/37019)
**Author:** [@bwcherry](https://forum.onefinitycnc.com/u/bwcherry)\ **Replies:** 0\ **Last updated:** [December 29, 2025, 9:52pm UTC](https://forum.onefinitycnc.com/t/x50-bb-controller-wont-accept-mouse-click/37019 "2025-12-29T21:52:34Z")
Howdy. Have X50 with BB controller and 1.6.4 firmware. Everything has been working fine until today when the screen keeps disconnecting on the touchscreen and I have to hit refresh. It stays connected remotely (using LA… --- ## [Z goes down, estops itself. New Spindle installed](https://forum.onefinitycnc.com/t/z-goes-down-estops-itself-new-spindle-installed/36842)
**Author:** [@landandwater](https://forum.onefinitycnc.com/u/landandwater)\ **Replies:** 4\ **Last updated:** [December 26, 2025, 8:10pm UTC](https://forum.onefinitycnc.com/t/z-goes-down-estops-itself-new-spindle-installed/36842 "2025-12-26T20:10:04Z")
I have the original X-50 Journeyman. Just installed a new Redline Spindle. I’m choosing the “Onefinity Redline (mm)” file type in Carveco for my gcode files. After much trouble(not related to this question I think), the… --- ## [Some Joystick functionality stopped working](https://forum.onefinitycnc.com/t/some-joystick-functionality-stopped-working/1360)
**Author:** [@CNC-Newbie](https://forum.onefinitycnc.com/u/CNC-Newbie)\ **Replies:** 15\ **Last updated:** [December 26, 2025, 8:04pm UTC](https://forum.onefinitycnc.com/t/some-joystick-functionality-stopped-working/1360 "2025-12-26T20:04:04Z")
Well, my new 1F machine is now set up and I’m having fun learning. I received a joystick as part of my order and one of the first things I did after assembly was to figure out how to use it. This is the ESM-9013 game c… --- ## [Manual x, y, z zero on Elite](https://forum.onefinitycnc.com/t/manual-x-y-z-zero-on-elite/36870)
**Author:** [@Pcar](https://forum.onefinitycnc.com/u/Pcar)\ **Replies:** 2\ **Last updated:** [December 15, 2025, 11:29pm UTC](https://forum.onefinitycnc.com/t/manual-x-y-z-zero-on-elite/36870 "2025-12-15T23:29:25Z")
I have always set x,y,z axes zero by using the touch probe. Simple process. However, I now have a job where I need to set the x, y and z zero to the centre of an irregularly shaped project. I assume all I need to do a… --- ## [New (and a bit scary) behavior](https://forum.onefinitycnc.com/t/new-and-a-bit-scary-behavior/36815)
**Author:** [@Arzt](https://forum.onefinitycnc.com/u/Arzt)\ **Replies:** 13\ **Last updated:** [December 10, 2025, 3:31pm UTC](https://forum.onefinitycnc.com/t/new-and-a-bit-scary-behavior/36815 "2025-12-10T15:31:07Z")
CNC has worked for a couple years before I changed my WiFi router (new model, same maker). On my next use, I couldn’t connect to the controller. Turning off components, resting and restarting had no effect. Later I ch… --- ## [Error code correction (bb error out of cutting area)](https://forum.onefinitycnc.com/t/error-code-correction-bb-error-out-of-cutting-area/36783)
**Author:** [@MGillespie](https://forum.onefinitycnc.com/u/MGillespie)\ **Replies:** 1\ **Last updated:** [December 5, 2025, 6:38pm UTC](https://forum.onefinitycnc.com/t/error-code-correction-bb-error-out-of-cutting-area/36783 "2025-12-05T18:38:21Z")
I received this error code and not sure how to fix it. Any thoughts? --- ## [Buildbotics auto rebooting?](https://forum.onefinitycnc.com/t/buildbotics-auto-rebooting/36694)
**Author:** [@Wallles](https://forum.onefinitycnc.com/u/Wallles)\ **Replies:** 5\ **Last updated:** [December 1, 2025, 3:41pm UTC](https://forum.onefinitycnc.com/t/buildbotics-auto-rebooting/36694 "2025-12-01T15:41:34Z")
Has anyone else started their machine, homed it, spent some time programing and loading file only to see it prompts you to hom or cancel as if it rebooted on its own? Pretty sure my power supply is good… --- ## [Wifi connection problems](https://forum.onefinitycnc.com/t/wifi-connection-problems/1359)
**Author:** [@CNC-Newbie](https://forum.onefinitycnc.com/u/CNC-Newbie)\ **Replies:** 36\ **Last updated:** [November 25, 2025, 1:42am UTC](https://forum.onefinitycnc.com/t/wifi-connection-problems/1359 "2025-11-25T01:42:40Z")
I’ve just finished setting up my new 1F and now I’m trying to set up a wireless connection to the machine. I followed the steps for wifi setup, selecting client mode and entering the SSID/password and rebooting. No luc… --- ## [Probe doesn't locate X or Y axis - Just stabs into project after locating Z](https://forum.onefinitycnc.com/t/probe-doesnt-locate-x-or-y-axis-just-stabs-into-project-after-locating-z/25000)
**Author:** [@Reagan](https://forum.onefinitycnc.com/u/Reagan)\ **Replies:** 8\ **Last updated:** [November 23, 2025, 1:13pm UTC](https://forum.onefinitycnc.com/t/probe-doesnt-locate-x-or-y-axis-just-stabs-into-project-after-locating-z/25000 "2025-11-23T13:13:22Z")
HELP! I have a problem with my Onefinity Journeyman Pro with BB controller and I hope someone here can stop my frustration. I received it a few weeks ago and have completed 6 small projects on it successfully. Today I … --- ## [Laser not starting](https://forum.onefinitycnc.com/t/laser-not-starting/35913)
**Author:** [@Broken-Bit](https://forum.onefinitycnc.com/u/Broken-Bit)\ **Replies:** 5\ **Last updated:** [October 23, 2025, 6:24pm UTC](https://forum.onefinitycnc.com/t/laser-not-starting/35913 "2025-10-23T18:24:37Z")
I installed the J-Tech 7w laser and it won’t power up. The power supply LED is on but the laser and control module fans do not run and the laser module LEDs are not lit. The reset button does not do anything. I double… [Next page](https://forum.onefinitycnc.com/c/onefinity-cnc/troubleshooting/19.md?page=1)