# Carveco importing files not working

**URL:** <https://forum.onefinitycnc.com/t/carveco-importing-files-not-working/23723>\
**Category:** Original/PRO Series (Buildbotics) (Gen 1)\
**Created:** [November 30, 2023, 10:23pm UTC](https://forum.onefinitycnc.com/t/carveco-importing-files-not-working/23723 "2023-11-30T22:23:45Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![font1135](https://avatars.discourse-cdn.com/v4/letter/f/dec6dc/32.png) [@font1135](https://forum.onefinitycnc.com/u/font1135)\
**Post date:** [November 30, 2023, 10:23pm UTC](https://forum.onefinitycnc.com/t/carveco-importing-files-not-working/23723/1 "2023-11-30T22:23:45Z")

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It says that pdf and dxf files are supported on carveco maker.  
I have both types of files on my computer  
However when i go to import or open them up they dont show up as an option.  
I bought them on etsy.  
I think they may have been more for laser cutting but i assumed it would work for a cnc too.  
Am i missing something?

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**Author:** ![DCK](https://avatars.discourse-cdn.com/v4/letter/d/7bcc69/32.png) [@DCK](https://forum.onefinitycnc.com/u/DCK)\
**Post date:** [November 30, 2023, 10:36pm UTC](https://forum.onefinitycnc.com/t/carveco-importing-files-not-working/23723/2 "2023-11-30T22:36:05Z")

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Just opened Carveco for the first time 5 minutes ago, so I won’t claim to be an expert.

I was able to open a dxf file from the open menu. Had to change the drop down menu at the bottom to “All Files” for the files to be visible.

I was unable to open a pdf from the open menu. It says the program cannot read the file type, or something like that. However, I was able to start a new project, then drag a pdf file into the window just fine.

 ![17013837270126458962286461280755](https://us1.discourse-cdn.com/flex022/uploads/onefinitycnc/original/3X/e/0/e0232b4f7719aaf9c7d9a7323b71e69248de5e50.jpeg)

Dan

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**Author:** ![font1135](https://avatars.discourse-cdn.com/v4/letter/f/dec6dc/32.png) [@font1135](https://forum.onefinitycnc.com/u/font1135)\
**Post date:** [December 1, 2023, 1:23pm UTC](https://forum.onefinitycnc.com/t/carveco-importing-files-not-working/23723/3 "2023-12-01T13:23:54Z")

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if i just try to drag a file over from my desktop, the cursor just turns into a symbol of an O with a / through it. doesnt ever load the file.  
if i try to open it through the vector import then i cant even see the files in the available files list.  
I dont know why this has to be so tough

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<div class="post-metadata">

**Author:** ![DCK](https://avatars.discourse-cdn.com/v4/letter/d/7bcc69/32.png) [@DCK](https://forum.onefinitycnc.com/u/DCK)\
**Post date:** [December 1, 2023, 1:48pm UTC](https://forum.onefinitycnc.com/t/carveco-importing-files-not-working/23723/4 "2023-12-01T13:48:55Z")

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Do you have a project started before you try dragging a file over from your desktop? Meaning you’ve set your project size already and have the yellow material available in Carveco? Can’t drag a file into a window that doesn’t already have a project window open.

If so, you’re doing the exact thing I did, though ending up with different results. I would either reinstall carveco or reach out to Carveco tech support. Sounds like a software error.

Dan

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<div class="post-metadata">

**Author:** ![font1135](https://avatars.discourse-cdn.com/v4/letter/f/dec6dc/32.png) [@font1135](https://forum.onefinitycnc.com/u/font1135)\
**Post date:** [December 1, 2023, 2:04pm UTC](https://forum.onefinitycnc.com/t/carveco-importing-files-not-working/23723/5 "2023-12-01T14:04:50Z")

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I have tried starting a new model and then dragging it over like you are saying.  
I have also tried opening the file before starting a new model as i have seen in a video when researching this issue.  
Neither have worked for me.