I had the same thing on the stock collet so ordered a couple of spares as well. It certainly was not the fault of the router and I wish I could say crashes don’t happen any more, but such is not the case on occasion. The original got so egg shaped and wouldn’t hold a bit at all.
I would also check the spindle itself. I’ve never heard of a bent collet, but I suppose anything is possible. Generally the collet will not absorb any shock load without transferring it to the spindle. Now if you mean the collet was manufactured with a runout issue, that’s entirely possible.