# Controller randomly shutting down **URL:** \ **Category:** Original/PRO Series (Buildbotics) (Gen 1)\ **Created:** [January 25, 2021, 5:55pm UTC](https://forum.onefinitycnc.com/t/controller-randomly-shutting-down/3054 "2021-01-25T17:55:28Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![DMHamm](https://avatars.discourse-cdn.com/v4/letter/d/85e7bf/32.png) [@DMHamm](https://forum.onefinitycnc.com/u/DMHamm)\ **Post date:** [January 25, 2021, 5:55pm UTC](https://forum.onefinitycnc.com/t/controller-randomly-shutting-down/3054/1 "2021-01-25T17:55:28Z")
I am experiencing a problem that just started today: my controller is randomly shutting down. Either in the middle of a job, or just sitting there idle - it just shuts down. Anyone else seeing this? Is there a path to update the software manually? Update - it does not always shut down: sometimes the web interface just disconnects and reconnects. Still disconcerting as I am worried the job will be killed and have to be scrapped again. ---
**Author:** ![KTH71](https://avatars.discourse-cdn.com/v4/letter/k/e19b73/32.png) [@KTH71](https://forum.onefinitycnc.com/u/KTH71)\ **Post date:** [January 25, 2021, 10:47pm UTC](https://forum.onefinitycnc.com/t/controller-randomly-shutting-down/3054/2 "2021-01-25T22:47:08Z")
I have had mine start doing that today or it just gets confused and locks up. Had to do a rest of the controller 3 times today for one job… Shut down for the day will start again tomorrow and see if it continues. ---
**Author:** ![alden](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.onefinitycnc.com/alden/32/161_2.png) [@alden](https://forum.onefinitycnc.com/u/alden)\ **Post date:** [January 25, 2021, 11:15pm UTC](https://forum.onefinitycnc.com/t/controller-randomly-shutting-down/3054/3 "2021-01-25T23:15:43Z")
If you disconnect the internet and use a usb drive to upload your files does correct the problem? ---
**Author:** ![OnefinityCNC](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.onefinitycnc.com/onefinitycnc/32/7_2.png) [@OnefinityCNC](https://forum.onefinitycnc.com/u/OnefinityCNC)\ **Post date:** [January 25, 2021, 11:20pm UTC](https://forum.onefinitycnc.com/t/controller-randomly-shutting-down/3054/4 "2021-01-25T23:20:40Z")
Make sure you expand the pi file system storage. [https://forum.onefinitycnc.com/t/how-to-expand-the-raspberry-pi-file-system/2298/17](https://forum.onefinitycnc.com/t/how-to-expand-the-raspberry-pi-file-system/2298/17) ---
**Author:** ![DMHamm](https://avatars.discourse-cdn.com/v4/letter/d/85e7bf/32.png) [@DMHamm](https://forum.onefinitycnc.com/u/DMHamm)\ **Post date:** [January 25, 2021, 11:59pm UTC](https://forum.onefinitycnc.com/t/controller-randomly-shutting-down/3054/5 "2021-01-25T23:59:27Z")
I contacted Support and they are shipping me a new controller. Now THAT is customer service! Not happy about it breaking, but they took care of it right away - I can’t ask for more. Regarding expanding the file system: I have done that on other RPi’s I have worked on but thought it was already done for this one. I will double-check the new one when it comes in. Thanks for all the comments! ---
**Author:** ![Usernames](https://avatars.discourse-cdn.com/v4/letter/u/47e85d/32.png) [@Usernames](https://forum.onefinitycnc.com/u/Usernames)\ **Post date:** [March 12, 2021, 2:20pm UTC](https://forum.onefinitycnc.com/t/controller-randomly-shutting-down/3054/6 "2021-03-12T14:20:25Z")
Did anyone find a solution my touch screen is flashing on and off during cuts and sometimes unhoming while cutting and then stopping after it flashes off seem like a connection problem to me ---
**Author:** ![Hermsen.BJ](https://avatars.discourse-cdn.com/v4/letter/h/779978/32.png) [@Hermsen.BJ](https://forum.onefinitycnc.com/u/Hermsen.BJ)\ **Post date:** [March 12, 2021, 2:53pm UTC](https://forum.onefinitycnc.com/t/controller-randomly-shutting-down/3054/7 "2021-03-12T14:53:31Z")
The rpi will stop sending video when under heavy load. If you are not doing a lot of moves and quick speeds and feeds I would bet it is a connection issue. Do you have the dedicated power supply plugged in for it? ---
**Author:** ![Usernames](https://avatars.discourse-cdn.com/v4/letter/u/47e85d/32.png) [@Usernames](https://forum.onefinitycnc.com/u/Usernames)\ **Post date:** [March 12, 2021, 5:14pm UTC](https://forum.onefinitycnc.com/t/controller-randomly-shutting-down/3054/8 "2021-03-12T17:14:21Z")
It was happening during a cut out with my 1/4 upcut bit I heard no sign of heavy load no bogging from the router it flickered the screen a couple times and then killed the program it did restart my system just unhomed and stopped after the screen flickered my power supply isn’t dedicated to the OF I’d have to run a whole line from my breaker box. This has also happened durning minor things. ---
**Author:** ![wsj-productions](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.onefinitycnc.com/wsj-productions/32/2903_2.png) [@wsj-productions](https://forum.onefinitycnc.com/u/wsj-productions)\ **Post date:** [March 12, 2021, 6:04pm UTC](https://forum.onefinitycnc.com/t/controller-randomly-shutting-down/3054/9 "2021-03-12T18:04:41Z")
Has happened to me too 2 out of the 4 cuts I’ve made ---
**Author:** ![OnefinityCNC](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.onefinitycnc.com/onefinitycnc/32/7_2.png) [@OnefinityCNC](https://forum.onefinitycnc.com/u/OnefinityCNC)\ **Post date:** [March 12, 2021, 8:28pm UTC](https://forum.onefinitycnc.com/t/controller-randomly-shutting-down/3054/10 "2021-03-12T20:28:29Z")
We suggest updating to the latest firmware. It should solve your issues: [1.0.7 BETA (3/11/2021) (Latest Release) - #11 by Britney](https://forum.onefinitycnc.com/t/1-0-7-beta-3-11-2021-latest-release/4231/11) ---
**Author:** ![Britney](https://avatars.discourse-cdn.com/v4/letter/b/a183cd/32.png) [@Britney](https://forum.onefinitycnc.com/u/Britney)\ **Post date:** [March 12, 2021, 10:28pm UTC](https://forum.onefinitycnc.com/t/controller-randomly-shutting-down/3054/11 "2021-03-12T22:28:03Z")
OF Team… Thanks for all the hard work. I updated to beta 1.0.7 early this morning. From a few reviews I have read, things are sounding good. I am running some big cuts this weekend and will update when possible. Thank you for having amazing customer support and an awesome product that continues to grow. ---
**Author:** ![Usernames](https://avatars.discourse-cdn.com/v4/letter/u/47e85d/32.png) [@Usernames](https://forum.onefinitycnc.com/u/Usernames)\ **Post date:** [March 15, 2021, 12:19pm UTC](https://forum.onefinitycnc.com/t/controller-randomly-shutting-down/3054/12 "2021-03-15T12:19:48Z")
It still made my screen flicker after the update on cuts. I’m not sure but it’s seems when saw dust is getting kicked at the back of the controller (because the mount is attached to the machine) it shuts it off I held it in my hand away from the dust and it didn’t shut it off. ---
**Author:** ![Britney](https://avatars.discourse-cdn.com/v4/letter/b/a183cd/32.png) [@Britney](https://forum.onefinitycnc.com/u/Britney)\ **Post date:** [March 15, 2021, 3:40pm UTC](https://forum.onefinitycnc.com/t/controller-randomly-shutting-down/3054/13 "2021-03-15T15:40:13Z")
I placed my controller inside my cabinet and it slides out so I may reach all the wiring if needed. The rear of my cabinet has a 3” x 24” opening for cables, electrical, wifi extender, and air flow. Even with all that, my touch screen was flickering and tool path went off on an expensive piece I was cutting. Luckily, I was able to save it. ---
**Author:** ![Usernames](https://avatars.discourse-cdn.com/v4/letter/u/47e85d/32.png) [@Usernames](https://forum.onefinitycnc.com/u/Usernames)\ **Post date:** [March 15, 2021, 10:33pm UTC](https://forum.onefinitycnc.com/t/controller-randomly-shutting-down/3054/14 "2021-03-15T22:33:13Z")
Seems like we’re beta testing. Yeah when your cutting a project that in material alone is $130 that could ruin all profit. They recommend to ground the machine because of static electricity I don’t think the controller saves any data like the home i think it’s just a screen so maybe what I said about the dust wouldn’t make sense I guess if ground is the only way to make the machine properly they should include the grounding wires or whatever the process is. ---
**Author:** ![vozproto](https://avatars.discourse-cdn.com/v4/letter/v/aeb1de/32.png) [@vozproto](https://forum.onefinitycnc.com/u/vozproto)\ **Post date:** [November 20, 2021, 8:33pm UTC](https://forum.onefinitycnc.com/t/controller-randomly-shutting-down/3054/15 "2021-11-20T20:33:07Z")
Did the replacement controller fix the issue? Seems I am having the same problem here.