# Damage during shipment **URL:** \ **Category:** Gallery\ **Created:** [March 27, 2026, 3:25pm UTC](https://forum.onefinitycnc.com/t/damage-during-shipment/37994 "2026-03-27T15:25:25Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![L.M](https://avatars.discourse-cdn.com/v4/letter/l/a87d85/32.png) [@L.M](https://forum.onefinitycnc.com/u/L.M)\ **Post date:** [March 27, 2026, 3:25pm UTC](https://forum.onefinitycnc.com/t/damage-during-shipment/37994/1 "2026-03-27T15:25:25Z")
Some folks have posted shipping damage to their boxes in another thread, so I thought I’d start a thread for everyone to share any damage prior to opening their boxes. This was the shape today’s shipment came in (4th axis rotary, HD Leg upgrade for QCW table, and some Jenny bits) I’ll update the post if I find any damage or missing parts once I get a chance to inspect everything. It’s been my experience so far that 1F packages well enough for the boxes to take quite a few hits w/o damage to the goods. Kudos to 1F’s shipping team. For claritys sake I’m starting this thread to allow 1F to see if there are consistent areas of damage across shipments. The damage to our boxes in shipment are the responsibility of the carrier being paid to move the equipment, and sometimes the damage happens for reasonable causes, but the more information 1F has the better they can protect their and our investments as our equipment travels. You can see they essentially tore the top off the bigger box, though I give UPS credit for actually re-taping, this is the type of damage where I’m hoping no loose parts have gone MIA. Cheers. ![IMG_9745](https://us1.discourse-cdn.com/flex022/uploads/onefinitycnc/original/3X/8/9/89b953045b3d03e09234a2f965a76950454203a0.jpeg) ![IMG_9748](https://us1.discourse-cdn.com/flex022/uploads/onefinitycnc/original/3X/f/0/f0a09f195c1163b65e40cdaa6ba8dc52158ed6f9.jpeg) ![IMG_9747](https://us1.discourse-cdn.com/flex022/uploads/onefinitycnc/original/3X/6/6/66fb1a02076c436fe5bcae5883dd7cc090e88283.jpeg) ---
**Author:** ![OnefinityCNC](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.onefinitycnc.com/onefinitycnc/32/7_2.png) [@OnefinityCNC](https://forum.onefinitycnc.com/u/OnefinityCNC)\ **Post date:** [March 27, 2026, 3:38pm UTC](https://forum.onefinitycnc.com/t/damage-during-shipment/37994/2 "2026-03-27T15:38:22Z")
Thank you for letting us know! Generally, the rails are fine if the box didn’t make it, but email us at [support@onefinitycnc.com](mailto:support@onefinitycnc.com) if you have any issues and we’ll get you fixed up! 🙂 ---
**Author:** ![HardtailSr](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.onefinitycnc.com/hardtailsr/32/35326_2.png) [@HardtailSr](https://forum.onefinitycnc.com/u/HardtailSr)\ **Post date:** [March 27, 2026, 4:12pm UTC](https://forum.onefinitycnc.com/t/damage-during-shipment/37994/3 "2026-03-27T16:12:08Z")
Looks like typical UPS carelessness to me. ---
**Author:** ![sbetts](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.onefinitycnc.com/sbetts/32/33927_2.png) [@sbetts](https://forum.onefinitycnc.com/u/sbetts)\ **Post date:** [March 27, 2026, 4:26pm UTC](https://forum.onefinitycnc.com/t/damage-during-shipment/37994/4 "2026-03-27T16:26:13Z")
![IMG_6411](https://us1.discourse-cdn.com/flex022/uploads/onefinitycnc/original/3X/c/e/cea64b4a839996e5ff0b1444d3c9f5ca56baa06e.jpeg)This was the worst I saw with mine. Haven’t opened the boxes yet so I can’t say what is in the box or its condition. ---
**Author:** ![L.M](https://avatars.discourse-cdn.com/v4/letter/l/a87d85/32.png) [@L.M](https://forum.onefinitycnc.com/u/L.M)\ **Post date:** [March 27, 2026, 11:08pm UTC](https://forum.onefinitycnc.com/t/damage-during-shipment/37994/5 "2026-03-27T23:08:36Z")
Looks like you made out pretty well! ---
**Author:** ![pwpacp](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.onefinitycnc.com/pwpacp/32/1718_2.png) [@pwpacp](https://forum.onefinitycnc.com/u/pwpacp)\ **Post date:** [March 28, 2026, 12:03pm UTC](https://forum.onefinitycnc.com/t/damage-during-shipment/37994/6 "2026-03-28T12:03:26Z")
I sometimes think carriers see notices like “fragile” as a challenge. I haven’t received my batch 3 yet but I noticed the same kind of damage last weekend when we packaged my X35 up for resale in their original boxes. ---
**Author:** ![JimmyBuckets](https://avatars.discourse-cdn.com/v4/letter/j/6f9a4e/32.png) [@JimmyBuckets](https://forum.onefinitycnc.com/u/JimmyBuckets)\ **Post date:** [April 16, 2026, 3:38am UTC](https://forum.onefinitycnc.com/t/damage-during-shipment/37994/7 "2026-04-16T03:38:27Z")
![PXL20260323224714370.NIGHT](https://us1.discourse-cdn.com/flex022/uploads/onefinitycnc/original/3X/b/0/b06676c6daf7b13818ba13a4c8b9008ff525620e.jpeg) ![PXL20260323224709790.NIGHT](https://us1.discourse-cdn.com/flex022/uploads/onefinitycnc/original/3X/8/e/8ee390139ce0447087f89645649606efca73bc9a.jpeg) ![PXL20260323224730924.NIGHT](https://us1.discourse-cdn.com/flex022/uploads/onefinitycnc/original/3X/6/0/6060029f0310b00145aace5c277c4715fe0eb342.jpeg) ![PXL20260323224728827.NIGHT](https://us1.discourse-cdn.com/flex022/uploads/onefinitycnc/original/3X/4/a/4abfc7bd3b7b7ccd8564ddbd95faf7ce2d0a2eb0.jpeg) ![PXL20260323224737057.NIGHT](https://us1.discourse-cdn.com/flex022/uploads/onefinitycnc/original/3X/a/d/ada6e84f030d1c6e9df12f936f462b0f104de215.jpeg) ![PXL20260325000859341](https://us1.discourse-cdn.com/flex022/uploads/onefinitycnc/original/3X/4/8/48789210c8d4e159eda7ce4e51fa59faab0b9d6c.jpeg) ---
**Author:** ![JimmyBuckets](https://avatars.discourse-cdn.com/v4/letter/j/6f9a4e/32.png) [@JimmyBuckets](https://forum.onefinitycnc.com/u/JimmyBuckets)\ **Post date:** [April 16, 2026, 2:11pm UTC](https://forum.onefinitycnc.com/t/damage-during-shipment/37994/8 "2026-04-16T14:11:11Z")
Someone was pissed off about heavy they were lol ---
**Author:** ![HardtailSr](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.onefinitycnc.com/hardtailsr/32/35326_2.png) [@HardtailSr](https://forum.onefinitycnc.com/u/HardtailSr)\ **Post date:** [April 16, 2026, 6:20pm UTC](https://forum.onefinitycnc.com/t/damage-during-shipment/37994/9 "2026-04-16T18:20:39Z")
remember the UPS philosophy “If it can be thrown it will be thrown” ad infinitum. ---
**Author:** ![L.M](https://avatars.discourse-cdn.com/v4/letter/l/a87d85/32.png) [@L.M](https://forum.onefinitycnc.com/u/L.M)\ **Post date:** [April 17, 2026, 1:00am UTC](https://forum.onefinitycnc.com/t/damage-during-shipment/37994/10 "2026-04-17T01:00:21Z")
If you can package it…. They will come…. ---
**Author:** ![ppd417](https://avatars.discourse-cdn.com/v4/letter/p/9dc877/32.png) [@ppd417](https://forum.onefinitycnc.com/u/ppd417)\ **Post date:** [April 17, 2026, 6:36pm UTC](https://forum.onefinitycnc.com/t/damage-during-shipment/37994/11 "2026-04-17T18:36:25Z")
I know the feeling. My X rail box was almost completely torn in half when I received it, luckily the part wasn’t damaged. You were lucky they taped yours, mine wasn’t. ---
**Author:** ![Ken5](https://avatars.discourse-cdn.com/v4/letter/k/f0a364/32.png) [@Ken5](https://forum.onefinitycnc.com/u/Ken5)\ **Post date:** [April 17, 2026, 6:47pm UTC](https://forum.onefinitycnc.com/t/damage-during-shipment/37994/12 "2026-04-17T18:47:08Z")
I think DHL stands for Damage Heavy Loads…lol