# Downgrade my Update **URL:** \ **Category:** Original/PRO Series (Buildbotics) (Gen 1)\ **Created:** [December 10, 2022, 7:18am UTC](https://forum.onefinitycnc.com/t/downgrade-my-update/17283 "2022-12-10T07:18:39Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Woody989](https://avatars.discourse-cdn.com/v4/letter/w/46a35a/32.png) [@Woody989](https://forum.onefinitycnc.com/u/Woody989)\ **Post date:** [December 10, 2022, 7:18am UTC](https://forum.onefinitycnc.com/t/downgrade-my-update/17283/1 "2022-12-10T07:18:40Z")
How can I return to a previous update? Is it possible? Thanks ---
**Author:** ![MindOfMcClure](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.onefinitycnc.com/mindofmcclure/32/38_2.png) [@MindOfMcClure](https://forum.onefinitycnc.com/u/MindOfMcClure)\ **Post date:** [December 10, 2022, 2:16pm UTC](https://forum.onefinitycnc.com/t/downgrade-my-update/17283/2 "2022-12-10T14:16:48Z")
Morning Philip, Yes you most certainly can roll back your Firmware, this post explains exactly how to do it. > [@How to reflash the operating system on the Onefinity BB controller (Full SD card image)](https://forum.onefinitycnc.com/t/how-to-reflash-the-operating-system-on-the-onefinity-full-sd-card-image/5659): > > There are times when you may have a file go corrupt or (advanced) users start poking under the hood and may need to reflash the entire vanilla image to the sd card. This process is essentially reinstalling the Onefinity operating system from scratch. This process is only for advanced users OR if you were directed to this via support. If you are looking to update the firmware from a controller that is working properly, do not use this method, look for the update file in the ‘firmware updates’ s… -Alex ---
**Author:** ![Woody989](https://avatars.discourse-cdn.com/v4/letter/w/46a35a/32.png) [@Woody989](https://forum.onefinitycnc.com/u/Woody989)\ **Post date:** [December 11, 2022, 8:34pm UTC](https://forum.onefinitycnc.com/t/downgrade-my-update/17283/3 "2022-12-11T20:34:08Z")
Hello Alex, Thanks for the info. I didn’t reflash because I believe my controller is working correctly and it won’t fix my problem. Maybe you can help me. I’m having issues with the X-axis. There is hardly any torque applied to the ball screw to make it go left or right when carving, I can push it with my little finger left or right with little resistance. I checked the washer to make sure the 17 mm nut is just right so the washer just is able to move. I made sure the ball screw was connected to the stepper motor and the grub screws were tight. Then I adjusted the X motors amp stall amps, I went all the way to 4, and still no luck. If you have any suggestions I’m all ears. I’ll call Onefinity tomorrow hopefully they can help. Thanks for your help. ---
**Author:** ![OnefinityCNC](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.onefinitycnc.com/onefinitycnc/32/7_2.png) [@OnefinityCNC](https://forum.onefinitycnc.com/u/OnefinityCNC)\ **Post date:** [December 11, 2022, 9:59pm UTC](https://forum.onefinitycnc.com/t/downgrade-my-update/17283/4 "2022-12-11T21:59:41Z")
Calling onefinity will do no good as all tech support is done via email only: [support@onefinitycnc.com](mailto:support@onefinitycnc.com) ---
**Author:** ![OnefinityCNC](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.onefinitycnc.com/onefinitycnc/32/7_2.png) [@OnefinityCNC](https://forum.onefinitycnc.com/u/OnefinityCNC)\ **Post date:** [December 11, 2022, 10:00pm UTC](https://forum.onefinitycnc.com/t/downgrade-my-update/17283/5 "2022-12-11T22:00:19Z")
Start here: [Troubleshooting: Rail is getting hung, stuck, or out of alignment](https://forum.onefinitycnc.com/t/troubleshooting-rail-is-getting-hung-stuck-or-out-of-alignment/10826)