# Masso touchscreen not responding (solved, bad usb flash drive)

**URL:** https://forum.onefinitycnc.com/t/masso-touchscreen-not-responding-solved-bad-usb-flash-drive/30241
**Category:** Elite Series (Masso & Redline) (Gen 1)
**Created:** [January 2, 2025, 11:32pm UTC](https://forum.onefinitycnc.com/t/masso-touchscreen-not-responding-solved-bad-usb-flash-drive/30241 "2025-01-02T23:32:04Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![jpollman](https://avatars.discourse-cdn.com/v4/letter/j/ea5d25/32.png) [@jpollman](https://forum.onefinitycnc.com/u/jpollman)
#### Post date: [January 2, 2025, 11:32pm UTC](https://forum.onefinitycnc.com/t/masso-touchscreen-not-responding-solved-bad-usb-flash-drive/30241/1 "2025-01-02T23:32:04Z")

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I used my Foreman Elite earlier today, and it worked fine. I tried to set up another job, and all of a sudden, the touchscreen wasn’t responding. Sometimes, eventually, it will respond, but it takes a while. I can’t even select different modes and such. I’ve powered down several times with no change. I have no idea where to start. All of my connections are good. I’d appreciate any input.

Thanks!

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### Author: ![jpollman](https://avatars.discourse-cdn.com/v4/letter/j/ea5d25/32.png) [@jpollman](https://forum.onefinitycnc.com/u/jpollman)
#### Post date: [January 3, 2025, 2:53am UTC](https://forum.onefinitycnc.com/t/masso-touchscreen-not-responding-solved-bad-usb-flash-drive/30241/2 "2025-01-03T02:53:27Z")

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I figured it out.

It was a bad flash drive. It’s weird because I noticed the problem when I inserted a new flash drive with my cut files. I know that the files were there. I kept hitting Load File, and nothing happened. Then I noticed that none of my screen inputs were being accepted. A short time later, I got a message that said no USB device inserted, but there was.

I couldn’t figure it out and went to the Masso forums. A short time later, I got a reply telling me to try a different flash drive. I did, and it worked.

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### Author: ![jdfarr1973](https://avatars.discourse-cdn.com/v4/letter/j/50afbb/32.png) [@jdfarr1973](https://forum.onefinitycnc.com/u/jdfarr1973)
#### Post date: [January 3, 2025, 2:19pm UTC](https://forum.onefinitycnc.com/t/masso-touchscreen-not-responding-solved-bad-usb-flash-drive/30241/3 "2025-01-03T14:19:01Z")

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same thing happened to me when my machine was only a month old, The Flash Drive that came with machine stopped working. I think they are poor quality. But i put in a better one and never had a problem again.

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### Author: ![jpollman](https://avatars.discourse-cdn.com/v4/letter/j/ea5d25/32.png) [@jpollman](https://forum.onefinitycnc.com/u/jpollman)
#### Post date: [January 3, 2025, 2:51pm UTC](https://forum.onefinitycnc.com/t/masso-touchscreen-not-responding-solved-bad-usb-flash-drive/30241/4 "2025-01-03T14:51:51Z")

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Yep, I had nothing but trouble with the flash drive that came with my CNC. It constantly disconnected. I started using a better one and haven’t had any problems since. They need to supply a quality flash drive for the money we pay for the machines.
