# Onefinity won't turn off

**URL:** <https://forum.onefinitycnc.com/t/onefinity-wont-turn-off/16265>\
**Category:** Uncategorized\
**Created:** [November 3, 2022, 10:20pm UTC](https://forum.onefinitycnc.com/t/onefinity-wont-turn-off/16265 "2022-11-03T22:20:46Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![jales27](https://avatars.discourse-cdn.com/v4/letter/j/94ad74/32.png) [@jales27](https://forum.onefinitycnc.com/u/jales27)\
**Post date:** [November 3, 2022, 10:20pm UTC](https://forum.onefinitycnc.com/t/onefinity-wont-turn-off/16265/1 "2022-11-03T22:20:46Z")

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When i click the power off button in the lower left corner of the screen, the device stays on. Ive waited 45 minutes, and no change. The only way I’ve been able to turn it off is unplugging it.

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**Author:** ![Hermsen.BJ](https://avatars.discourse-cdn.com/v4/letter/h/779978/32.png) [@Hermsen.BJ](https://forum.onefinitycnc.com/u/Hermsen.BJ)\
**Post date:** [November 3, 2022, 11:20pm UTC](https://forum.onefinitycnc.com/t/onefinity-wont-turn-off/16265/2 "2022-11-03T23:20:22Z")

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Once the display goes blank you can power off the controller

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**Author:** ![FattyLombard](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.onefinitycnc.com/fattylombard/32/9195_2.png) [@FattyLombard](https://forum.onefinitycnc.com/u/FattyLombard)\
**Post date:** [November 4, 2022, 12:52pm UTC](https://forum.onefinitycnc.com/t/onefinity-wont-turn-off/16265/3 "2022-11-04T12:52:58Z")

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I don’t have a screen so always take to the E stop. Is this just me?

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**Author:** ![OnefinityCNC](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.onefinitycnc.com/onefinitycnc/32/7_2.png) [@OnefinityCNC](https://forum.onefinitycnc.com/u/OnefinityCNC)\
**Post date:** [November 4, 2022, 1:27pm UTC](https://forum.onefinitycnc.com/t/onefinity-wont-turn-off/16265/4 "2022-11-04T13:27:28Z")

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Definitely shouldn’t be hitting the estop to turn off the machine.

Flyout menu, shutdown.

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**Author:** ![Hermsen.BJ](https://avatars.discourse-cdn.com/v4/letter/h/779978/32.png) [@Hermsen.BJ](https://forum.onefinitycnc.com/u/Hermsen.BJ)\
**Post date:** [November 5, 2022, 3:05pm UTC](https://forum.onefinitycnc.com/t/onefinity-wont-turn-off/16265/5 "2022-11-05T15:05:29Z")

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You obviously interact with the controller somehow… So shut it down from that device and once it shows disconnected give it another 15 to 30 seconds and hit the power switch… E stop is an emergency stop… You are essentially crashing the hardware every time and putting the data at risk. This is not a onefinity issue but a data and technology issue

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**Author:** ![FattyLombard](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.onefinitycnc.com/fattylombard/32/9195_2.png) [@FattyLombard](https://forum.onefinitycnc.com/u/FattyLombard)\
**Post date:** [November 5, 2022, 3:53pm UTC](https://forum.onefinitycnc.com/t/onefinity-wont-turn-off/16265/6 "2022-11-05T15:53:24Z")

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![Capture](https://us1.discourse-cdn.com/flex022/uploads/onefinitycnc/original/3X/c/4/c4af8e3bc7dd36bf9e78d5896a2e326004457c05.png)

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**Author:** ![jales27](https://avatars.discourse-cdn.com/v4/letter/j/94ad74/32.png) [@jales27](https://forum.onefinitycnc.com/u/jales27)\
**Post date:** [November 5, 2022, 4:20pm UTC](https://forum.onefinitycnc.com/t/onefinity-wont-turn-off/16265/7 "2022-11-05T16:20:46Z")

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Thank you for engaging, all.  
On the 8" standard issue magedock purchased from onefinity, I go to the flyout menu, click on power symbol at the bottom, then select “Shutdown” to confirm.

The Onefinity logo splashscreen appears with a message “Booting…” with some code.

 ![Code](https://us1.discourse-cdn.com/flex022/uploads/onefinitycnc/original/3X/2/0/20dcfe6173ced72ded4caf4a325d082b71ae9561.jpeg)

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**Author:** ![OnefinityCNC](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.onefinitycnc.com/onefinitycnc/32/7_2.png) [@OnefinityCNC](https://forum.onefinitycnc.com/u/OnefinityCNC)\
**Post date:** [November 5, 2022, 5:24pm UTC](https://forum.onefinitycnc.com/t/onefinity-wont-turn-off/16265/8 "2022-11-05T17:24:50Z")

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> [@Proper Shutdown on the Onefinity CNC](https://forum.onefinitycnc.com/t/proper-shutdown-on-the-onefinity-cnc/11658):
>
> [[Proper Shutdown on the Onefinity CNC] ](https://www.youtube.com/watch?v=009t275sTNE) If the screen does not shut down after powering down and flipping the power switch: There are times when the controller will stay on after flipping the rocker switch to off or, in the case of the led push button switch, it won’t power off the controller. This is a rare phenomenon but does happen from time to time. This is due to the screens independent power back feeding through the usb touch cable plugged into the back of the controller. T…

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**Author:** ![allen220](https://avatars.discourse-cdn.com/v4/letter/a/e9a140/32.png) [@allen220](https://forum.onefinitycnc.com/u/allen220)\
**Post date:** [April 29, 2024, 5:46pm UTC](https://forum.onefinitycnc.com/t/onefinity-wont-turn-off/16265/9 "2024-04-29T17:46:01Z")

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![20240429_121300](https://us1.discourse-cdn.com/flex022/uploads/onefinitycnc/original/3X/2/1/21f9ad8625a63326c1a1c3814ee04b30a4dda924.jpeg)  
I just started getting this also. I was having problems thinking it was EMI. When I found out that I couldn’t clear old gcode off of my black box I reflashed the memory card. Seems all of my problems went away but developed this on shutdown. I can reboot but not shut down. I shut it down by using the rocker switch.

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**Author:** ![OnefinityCNC](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.onefinitycnc.com/onefinitycnc/32/7_2.png) [@OnefinityCNC](https://forum.onefinitycnc.com/u/OnefinityCNC)\
**Post date:** [April 29, 2024, 5:51pm UTC](https://forum.onefinitycnc.com/t/onefinity-wont-turn-off/16265/10 "2024-04-29T17:51:36Z")

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@allen220 normal for rocker switch bb controllers:

[![](https://us1.discourse-cdn.com/flex022/uploads/onefinitycnc/original/3X/0/f/0fe0d599de257224b14c6d9c6c93203ba78fa1e6.jpeg "Proper Shutdown on the Onefinity CNC") ](https://www.youtube.com/watch?v=009t275sTNE)
