# Sd card not reading/ disconnecting

**URL:** <https://forum.onefinitycnc.com/t/sd-card-not-reading-disconnecting/22498>\
**Category:** Troubleshooting (Elite Series)\
**Created:** [September 23, 2023, 12:06am UTC](https://forum.onefinitycnc.com/t/sd-card-not-reading-disconnecting/22498 "2023-09-23T00:06:33Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![tomsbackyardworkshop](https://avatars.discourse-cdn.com/v4/letter/t/85e7bf/32.png) [@tomsbackyardworkshop](https://forum.onefinitycnc.com/u/tomsbackyardworkshop)\
**Post date:** [September 23, 2023, 12:06am UTC](https://forum.onefinitycnc.com/t/sd-card-not-reading-disconnecting/22498/1 "2023-09-23T00:06:33Z")

</div>

I have and Elite Foreman. The first thing i noticed when trying to set up my first cup is its unusually difficult to put the usb card into the Masso. The next time i put in the usb drive in it didnt read it right away. I had to turn off the cnc and turn it back on. This became a regular occurrence if the cnc had already done a print and I was trying to start a new one it wouldnt read the usb. Yesterday mid print the usb disconnected. Has anyone else experienced this? Is there something I can do to fix it?

---

<div class="post-metadata">

**Author:** ![WaywardWoodworker](https://avatars.discourse-cdn.com/v4/letter/w/e79b87/32.png) [@WaywardWoodworker](https://forum.onefinitycnc.com/u/WaywardWoodworker)\
**Post date:** [September 23, 2023, 1:02am UTC](https://forum.onefinitycnc.com/t/sd-card-not-reading-disconnecting/22498/2 "2023-09-23T01:02:02Z")

</div>

Take a look here:

> [@Elite USB or not to USB](https://forum.onefinitycnc.com/t/elite-usb-or-not-to-usb/22039):
>
> After a frustrating week of pleading with my Elite to NOT lose contact with my USB drive, I have come to the conclusion that it is either the cable, or the USB sub board within the controller that is the evil culprit. No amount of pleading, wishful thinking, or politically correct vailed threats have worked so far. However, even though it is nowhere to be found in the manual or the official site information, it appears that if you open the controller door, and insert the USB drive directly into…

---

<div class="post-metadata">

**Author:** ![OnefinityCNC](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.onefinitycnc.com/onefinitycnc/32/7_2.png) [@OnefinityCNC](https://forum.onefinitycnc.com/u/OnefinityCNC)\
**Post date:** [September 23, 2023, 1:43am UTC](https://forum.onefinitycnc.com/t/sd-card-not-reading-disconnecting/22498/3 "2023-09-23T01:43:30Z")

</div>

Create a ticket with masso support on their website.