# Vcarve file issue

**URL:** <https://forum.onefinitycnc.com/t/vcarve-file-issue/38138>\
**Category:** Bugs\
**Created:** [April 10, 2026, 5:39pm UTC](https://forum.onefinitycnc.com/t/vcarve-file-issue/38138 "2026-04-10T17:39:36Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![WayneP](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.onefinitycnc.com/waynep/32/28320_2.png) [@WayneP](https://forum.onefinitycnc.com/u/WayneP)\
**Post date:** [April 10, 2026, 5:39pm UTC](https://forum.onefinitycnc.com/t/vcarve-file-issue/38138/1 "2026-04-10T17:39:36Z")

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![IMG_20260410_104232307_HDR](https://us1.discourse-cdn.com/flex022/uploads/onefinitycnc/original/3X/3/8/3803a9c55df2c1fe35f292dee589dd23180790e8.jpeg)  
I just finished setting up my 1f journeyman w/redline spindle and controller. I created a file in vcarve pro to flatten the surface. Loading the file I get a error line 3. I’ve attached a picture of what comes up. I reformatted the thumb drive, recreated the file and same result. I have no idea about what to do or where to go from here. Help is appreciated.

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**Author:** ![OnefinityCNC](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.onefinitycnc.com/onefinitycnc/32/7_2.png) [@OnefinityCNC](https://forum.onefinitycnc.com/u/OnefinityCNC)\
**Post date:** [April 10, 2026, 5:44pm UTC](https://forum.onefinitycnc.com/t/vcarve-file-issue/38138/2 "2026-04-10T17:44:39Z")

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What firmware are you on on the Redline controller? 1.4.18 Latest as of today?

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**Author:** ![WayneP](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.onefinitycnc.com/waynep/32/28320_2.png) [@WayneP](https://forum.onefinitycnc.com/u/WayneP)\
**Post date:** [April 10, 2026, 6:22pm UTC](https://forum.onefinitycnc.com/t/vcarve-file-issue/38138/3 "2026-04-10T18:22:56Z")

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yes, 1.4.18 latest upgrade i believe

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**Author:** ![OnefinityCNC](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.onefinitycnc.com/onefinitycnc/32/7_2.png) [@OnefinityCNC](https://forum.onefinitycnc.com/u/OnefinityCNC)\
**Post date:** [April 10, 2026, 6:26pm UTC](https://forum.onefinitycnc.com/t/vcarve-file-issue/38138/4 "2026-04-10T18:26:36Z")

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Email [support@onefinitycnc.com](mailto:support@onefinitycnc.com) with your file and they’ll take a look!

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**Author:** ![WayneP](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.onefinitycnc.com/waynep/32/28320_2.png) [@WayneP](https://forum.onefinitycnc.com/u/WayneP)\
**Post date:** [April 10, 2026, 6:51pm UTC](https://forum.onefinitycnc.com/t/vcarve-file-issue/38138/5 "2026-04-10T18:51:10Z")

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How do i do that? I’m not very computer literate

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<div class="post-metadata">

**Author:** ![WayneP](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.onefinitycnc.com/waynep/32/28320_2.png) [@WayneP](https://forum.onefinitycnc.com/u/WayneP)\
**Post date:** [April 10, 2026, 7:03pm UTC](https://forum.onefinitycnc.com/t/vcarve-file-issue/38138/6 "2026-04-10T19:03:07Z")

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okay, i contacted support using my phone and sent them the picture of whatI had and explaination. Thanks for your assist!