Elite Foreman becomes unresponsive even while running a toolpath

I have been using my elite foreman for about 1 year with only 1 issue that I cant get around. Anytime the 360 controller is connected with the wireless USB transmitter (the exact same one that came with my machine) I lose all touch control from my HMI. The arrow/curser bounces from side to side. I have no way to recover without a reboot. I have contacted Onefinity and they said it was a grounding issue possibly related to static electricity. I have done all the recomendations. Without the remote joystick I have no problems, but add it back on and I get HMI “seizures” every time! Any suggestions would be appreciated as I like the remote and would love to use it. My firmware is up to date.

What controller are you using?

The Redline HMI that I purchased with my CNC

What else is plugged into your usb ports?
Is this a joypad from Onefinity?
Is this a gen 1 or gen 2?

Absoulutely nothing as I send my files to the redline via wireless connection. I used to use a USB drive but love sending via the IP address. The “joy stick” is basically a 360 controller that came with the unit

Gen 2 Redline elite early adopter promo package foreman batch 2 purchased in OCT 25