Shout out to Mitz!

Gen 2 Elite Series
1

Just wanted to say thanks to the nice fella “Mitz” for hopping on a quick video call on a Saturday morning to help me trouble shoot a ID-10.T error. While the issue isn’t important gang, let’s just say be careful with leaving hand tools around the area where the foot and gantry come together.

After a quick email suggestion, “Mr. Mitz” gave me a quick call and found the “operator error” right away.

This was top notch customer service as I have a job to run for someone and needed some quick help!

Thank you @OnefinityCNC

2

He helped me once too via a video call as well. He deserves a raise!

3

I don’t think he’s actually on the payroll so he definitely needs a raise! :wink:

4

Mitz is THE BEST!!!

5

I have had similar experiences with Mitz. He is a great resource for sure