Figured it be good to create a topic for Bug Reports so anybody that experiences any issues they can post here for help rather then the Sale topics
So far the things that i have encountered so far is
- When probing for x,y,z it wont transfer into the work coords section
- The xbox style controller can be super flakey and just randomly start and stop working
- The unit will randomly freeze which requires a reboot
- The E Stop button is very clunky and seems hard to turn. Mine came slightly angled
Overall im impressed so far and i know were still in beta at this point. Cant wait to see the improvements coming
If you can post up videos of each bug, it would be helpful!
My controller keeps switching the units on the main screen to mm even though it is set to imperial in the config menu.
are you using a mm post processor? WHen is it switching? Can you catch it switching on video and post it up there?
Mine does it occasionally on bootup but all you have to do is hit the the MM/ Inch button on top left of homescreen and it swaps back.
The setting in the CONFIG menu is for the bootup units only. Running programs with G20 and G21 will change the current units to either inches (G20) or mm (G21).
No I am not. I have shut off the controller and rebooted it 10 times in a row. It was 50?50 MM/in. Not program was loaded. Just selecting shutdown on the HMI and restarting it.
I am aware that I can change it. My point is I should not have to.
It is not booting up in the correct units. I shutdown and restarted the HMI 10 times. It was 50/50 mm/in.
If it changed units on boot up and you home the machine does it travel at the same speed?
With the Masso controller base units are mm but it converts so you don’t home your machine at 1000 inches per minute instead of 1000 mm per minute as an example
Ive seen the same thing a few times If unit was shut down over night or during day and i hit power button to boot up the system then randomly it will be set to MM. No Files loaded, machine at home.
The inch/mm upon bootup some are seeing is a known issue to Redline. If the machien boots up in an error/alarm state, currently it doesn’t know how to restore back to last known units.
It’s being investigated and will be fixed in the future!
Got my Gen2 setup today finally. I had to modify the steel table I’d built for my orginal x35. Man I should have just bought Onefinity’s table, it would have saved so much time.
Updated to Software RTS 1.1.2.1
I had various odd things happen while learning the controller. I had a case where the Y2 would start to move before the Y1 when jogging with the joypad in the slowest mode. That cleared with a reboot and I cannot reproduce it now.
But now if I touch the joypad during the program execution, at least at the end while its waiting for the spindle, before the “program complete” popup, it makes horrible noises and loses its home. In case it matters I have a 10 second spindle delay under settings, I just like more time before things start moving during spindle ramp-up. I also set the accel and decel time longer (despite being set to 6 seconds as the default the spindle was ramping faster than that, so not sure what the units really are).
And one more persistent thing, the VFD will throw err 14 if its turned on first and it doesn’t self clear when the controller is up and running. You have to start the VFD after the controller is up.
Please update to the latest software/firmware. There have been a number of significant updates since V1.2.1. As of this post, the latest version is 1.4.6.
Latest firmware:
I did this yesterday. First time it worked OTA too. 
The first thing I noticed was the larger size of screen objects in the HMI. Somewhat more in-your-face and feels more cartoonish(?) than before although that could just be because I’m used to the original display. I expect that’s so you can use the same renders for all OSes.
One thing that would be helpful next time is if you would preserve custom settings like those for the size of the probe block or toolsetter settings. This update requires setting those up again.
That was a good word to describe the ui, “cartoonish”. The original UI (don’t recall what version but it was 1.2 or 1.3 something) looked far more professional IMHO. Since this is a closed source system it is on OneFinity to deliver something that looks solid and professional.
Most of these bugs are now fixed in realtime firmware update 1.4.9.
We’re going to close this thread for now.
If you experience any bugs in 1.4.9 or later, please send an email to support@realtimecnc.com for the quickest resolution, or, create a new thread in the Realtime controller bug & Software Request thread.
We’re trying to consolidate multiple threads of issues, bugs, and requests into what has been resolved and what is still open.