I am finally setting up my Rapidchange ATC step by step along with the video. However, I notice that the green light on the ATC is on, and it stays on. Something is wrong because it is only supposed to come on when the tool breaks some sort of beam. Have I got a bad unit or did I do something wrong? I cannot go forward till I correct this so help would be appreciated.
Email support@rapidchangeatc.com and they’ll get you fixed up!
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Follow up on the light stays on problem: …I did what onefinity suggested. I wrote to Rapidchange on their website. Low and behold Don called me and the jist of it is that they will be sending me a new unit tomorrow. Seems they got a bad batch of sensors in and that was the problem. That is Great customer service! so now I will wait and see how soon it can get here. while iI am here has anyone else had any trouble with those little “buttons”/ inner cup bottoms, those little black dots you are supposed to put in the slots to keep your bits from slipping lower or even out of the collets? I got one that was too small and went right through. and I also found out that adjusting the inner cup can’t be done if you do insert those things first. I of course did it and had to take the whole top of the ATC off so I could use a thin small screwdriver to poke it back out. I would like to hear about anyone else’s experience with “ adjusting” the inner cups on the ATC’s
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The ATC is shipped with a tool that allows you to adjust the height of the inner cup, regardless of it the disc is in place or not. It also has a magnet at the handle end to make removal of the collet nut/collet easier.
The discs are meant to go through to the bottom of the inner cup. They serve to protect the cup from getting damaged when the endmill spins during load/unload cycles.
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I understand, but that is not what the video said. It said that it was to stop your bit from sliding down the collet further. I have discs that only go it till flush and ones that fall to the bottom as well. This is new info to me. Where does it show you this? I have yet to find anything on it. Is it in the printables files on the Rapidchange website? thank you TM
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It has been a while since I looked into the Easy ATC, but I most likely read about the tool cups on Don’s Discord channel, or knowing me, I probably reached out and asked him about it 
Whoever it was mentioned that the cups are designed to be slightly narrow at the top edge, therefore requiring a bit of a push to get the discs to drop in and to the bottom of the cup. I believe this feature was to prevent the discs from getting held by a sharp endmill and pulled up and out of the cup during tool loads, potentially harming work or users when the spindle starts to spin.
I have not watched any videos, but I do know it is the adjustable inner cup that allows you to fine tune the endmill stick-out, and thereby also keep it from dropping too low in the collet between tool changes.
I know Onefinity is always active in the forums, so perhaps if you and others feel providing more detailed information on the tool cups is helpful, they may add it to the manual, an FAQ, or one of their team may even produce a short video.
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my tool had no magnet in it. and since the video skips over entirely the use of the little discs.I knew nothing about how to use them. I have since learned. The video also skips over the part where just before testing the masso has the correct number listed as in the spindle. Where as mine does not. It lists the tool as #18 when in fact it is tool one and I can not find where to change the number in the Masso to the correct number. help would be appreciated. I just need to find out how to tell my controller what tool is actually in the spindle.
This has been solved by don at rapidchange . go to MDI and type in t1m6 and run it. bingo masso now knows itis the tool it has in its grubby little Maw lol oops but first do to tool changer and select manual then the t1ms and after that go back and change it back to your type2 linear tool changer. problem solved. I do not know why noone has ever posted this quick tip but here it is.
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