X motor alarms not resetting

I finally got the masso to light up but it keeps showing the X motor alarm. I tried turning off the turning back on but the alarm still active. I look at all the motors and all show green light lit except the motor on the x arm. This one is not lit at all. Also opened the cap on this motor and there are no connectors available to check for loosening. Anyone experience this and if so what was the remedy?

You should do a search for this issue on this forum