Elite foreman New power supply every motor has both lights on but machine not running black masso screen (solved, loose power wire inside the masso)

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Hello, we just got our replacement power supply and every port has the correct voltage but the machine is not working. just both lights are on but the spindle doesn’t and the masso screen doesnt turn on.
does anyone have any idea why its doing this

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I received a replacement power supply to correct my issue of a black screen that, on occasion, would light up but not on others. Masso informed me that the masso wasn’t getting sufficient voltage. Why did you need to get a replacement power supply?

Open up the masso and observe the LED (s) that go green/red and flash when you power up. Then contact Masso with what you saw to see if they can help.

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the first one was not working right and they replaced it under warranty. Less then 6 months later the Masso port had zero power coming out of it, Bought a new one and now the Masso wont power on but all the Voltage is correct when read through a multi meter.

According to onefinity I had to buy a new unit to power the machine.

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we solved it. Onefinity had a man named Mitz help me and it was a loose wire in the Masso,
a wonderful end to a few day agrovation… if you are on this forum thank you Mitz

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Thanks Richard. Glad to be of help any time.

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