Setting up my Gen-2 Journeyman for the first time and naturally I’m getting an error right off the bat. After powering on the machine I push to home. The Z Axis goes fine then it jogs to the left to home X-Axis and I get the “Closed-Loop Motor Error Detected” error. I have replugged the wiring multiple times, even swapped the sensors. Rebooted and keep getting the same error. What should I do?
Check your dip switches on the X motor. If those are correct, check if the wires in the plug match the others. If those are correct, try swapping a Y motor for the X. If the problem goes away on the X but moves to the Y then you know it’s the motor/driver. If the problem stays on the X and the Y is fine then you know your original X motor is good and your problem is in front of the X motor. I doubt it’s the stepper/driver combo, but it’s possible. I would check the tightness of your molex connectors first.
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I remember reading about this in this post….maybe this can help you temporarily until 1F can resolve for you.
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Can you inspect the homing area carefully to determine what if anything is making physical contact?
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On that note, perhaps if nothing physical, then maybe soft limits?
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- make sure you are on the latest firmware.
- go to the config tab and click your machine type to reset the configuration.
If the above fails:
Email support@onefinitycnc.com so the official support team can assist you.
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