Having Z axis problem

Having a problem with the z axis. Everyone I run a program from carveco it machines .500 above the material. Can’t seem to get it on the material and I am wondering if it’s a programming issue or a machine issue. Anything would be a great help thank you

Hey Steve,

which controller do you use, the buildbotics-derived Onefinity Controller or the Elite’s Masso G3 Touch controller?

How do you probe Z?

Do you probe Z with the XYZ Touch plate?

Yes I use the touch probe

Masso controller with touch probe