HOLDING Switch Found (Buildbotics)

Hi everyone, I am using a 3d touch probe to map a uneven surface. For some reason at random times throughout my probing it goes to holding switch found. Random I mean every time I use a ngc code it randomly within the proving sequence of over 300 probes just stops, and I have to restart, once I restart it sometimes goes completely through the whole probing sequence and sometimes it doesnt. Im super confused. Please see bellow a image

The Buildbotics never supported a 3D Touch probe. We are a bit surprised it is working at all!

would the Elite Gen 1 REDLINE Upgrade Kit (Buildbotics to Redline) help fix this issue?