This FAQ is to assist sending large files to support@onefinitycnc.com when needed.
PLEASE COPY THE LINK IT CREATES AND ATTACH THAT LINK IN A REPLY EMAIL SUPPORT TICKET CHAIN YOU CURRENTLY HAVE WITH SUPPORT!
This keeps from having multiple tickets with support.
We prefer the free service: Send Large Files - Free Secure File Transfer - TransferNow
Here’s how to use the service.
#1 Transfer now home page, click the tab “Create A Link”:
#2 On create a link, input your personal email address, then a subject for the video. leave ‘custom link’ blank. On the right side, click ‘add files’ and add the video file you created
#3 The file will now upload to the service. This may take a bit depending on file size and your home networking upload speed.
#4 With the file now uploaded, a link will be created. Copy this link with the ‘copy’ button, and reply back to your support ticket email with the link it created.
