How to send large video files to support (FAQ)

This FAQ is to assist sending large files to support@onefinitycnc.com when needed.

PLEASE COPY THE LINK IT CREATES AND ATTACH THAT LINK IN A REPLY EMAIL SUPPORT TICKET CHAIN YOU CURRENTLY HAVE WITH SUPPORT!

This keeps from having multiple tickets with support.


We prefer the free service: Send Large Files - Free Secure File Transfer - TransferNow

Here’s how to use the service.

#1 Transfer now home page, click the tab “Create A Link”:

#2 On create a link, input your personal email address, then a subject for the video. leave ‘custom link’ blank. On the right side, click ‘add files’ and add the video file you created

#3 The file will now upload to the service. This may take a bit depending on file size and your home networking upload speed.

#4 With the file now uploaded, a link will be created. Copy this link with the ‘copy’ button, and reply back to your support ticket email with the link it created.

Done!


:magnifying_glass_tilted_right:Alternative Service Backup (do not use this unless the above service does not work):
Only if the above does not work, try this alternative service.

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