I received an email from Masso about an account is being setup for me. I was wondering if this is legit? Please let share if anybody received a similar email, thanks. Below is the screenshot of an email.
James
I received an email from Masso about an account is being setup for me. I was wondering if this is legit? Please let share if anybody received a similar email, thanks. Below is the screenshot of an email.
James
Not me , my Elite came a month ago
Pat
Thanks for the response. Mine came about that time too. But this is straight from Masso so I am afraid to click on the link they provided.
I hear you, we get so many scam emails, I would email Masso direct to find out if it is real or not.
Pat
It is legit. It appears to be sent from Onefinity to Masso. It is basically your registration with Masso for the controller.
It also provides a link for software downloads.
i got the same thing today. - the email addy looks legit
you would have thought there would have been a heads up from OF, but maybe i just missed the announcement.
edit: its def legit.
absolutely, an email from 1F for heads up would be nice. Thanks for confirming and I wasnât the only one that received the email.
James
so went and downloaded the âsoftwareâ file that is listed in the Masso-myworkshop
this is the file they have you download
G3-14923 - MASSO 5-Axis v5.03, WiFi, Touch.HTG
which is different than the @OnefinityCNC crew points us to in this official thread
curious if there is any difference? benefit of one or the other.
The file you downloaded is the base software that runs the Masso. Itâs not the same as the 1F setup file. Masso sent me a new control board, thatâs how I know. It comes completely blank out of the box, so you download that file to your USB and can get your board up and running.
This is legit and is automatically created when a machine is paired with a customer! Itâs coming to you soon!
I got my machine a while back but no email from Masso
I didnât get an email either.
Neither did I. No emails and I have had the Elite for two weeks.
Is there a 1F video on how to set-up the software?
There is no need. It comes preinstalled.
I received my email from Masso after I purchased the pendant.