I reached out to support, we tried a couple things and quickly determined I was not getting the required voltage on H2 in the link below. It ended up being a faulty connector, everything was soldered just fine, but the contacts between connectors were intermittent. I cut the connector off on the cable and used the screw terminals for a solid connection, everything works perfectly!
1F and Jtech support were great, offered to send me a replacement, which I don’t need, I prefer to use the screw terminals for a permanent install anyway.