Since shipping thousands of machines we’ve seen issues with the default rapids being to high and affecting xy zero settings during cuts. We’re about to slow down the rapids in the next firmware (1.0.7). We’ve found we set it just on the brink of going too fast and some machines, because of tolerances, miss steps. The good thing is you do not have to wait until the next firmware to change these settings. Go to the fly out menu (three horizontal lines in the upper left), motor 0 and motor 1, and under ‘motion’ in max velocity of both, change it from 12.75mm to 10mm (metric). Make sure to hit save in the upper left for the settings to take affect.
Thank you for understanding as we refine the best settings possible.