Redline Spindle 2.2kw Cable Technical Bulletin

Onefinity Spindle Kit by Redline CNC
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I recently received my Elite Foreman with a Redline 2.2kW air-cooled spindle (yet to be installed), and I have to say—customer service like this deserves recognition!

I’ve always believed that a truly excellent company prioritises its customers, and my recent experience proves that Redline and Onefinity have mastered this approach.

When Onefinity issued the Cable Technical Bulletin (27.03.25), I assumed it would affect a small number of users. Unfortunately, my cable was among them. However, within just a few hours of emailing Redline Support with a photo of the issue, I received a shipping confirmation from DHL — a replacement cable was already on its way!

Absolutely phenomenal service! :rocket::clap:

A huge thank you to Redline & Onefinity for going above and beyond. This is what first-class support looks like!

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Thank You!!!

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good to hear . . . just received mine today.

Where can I find this 2.2kw Cable Technical Bulletin you mentioned? I have searched but have been unable to locate it. Thanks!

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If you were not emailed the bulletin, you are not affected :slight_smile:

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Thanks for messaging and hope your delivery went as smoothly as mine. :blush:

From my understanding, the technical bulletin was only sent to orders within a specific number range.

I posted my message simply to express my gratitude and highlight the fantastic support from Onefinity and Redline.

If you haven’t received the bulletin, there’s nothing to worry about—your system should be all good!

Enjoy this incredible machine! :fire::flexed_biceps:
Mike

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Reassuring that the wait will be worth it!