X axis only moves one direction

[CommunityUser5]

@Magecraft

The unit should move by hand when turned off, it does not.

Did you check all 9 points in this help document:

• Troubleshooting: Rail is getting hung, stuck, or out of alignment?

Also, did you check this mechanical issue:

@CommunityUser5

If so, it is known that the Ys can block movement if your machine is not rectangular.
You should check the machine for rectangularity.