Freeze up on start up

[Squared (Erik Johnson)]

I boot the machine up and the screen says Home the machine? I click yes
the screen behind it says "Processing New File…Please wait…
Simulating GCode to check for errors. calculate ETA and generate 3D view
Simulating 0.00%
and I wait…
and wait…

this whole time the messages are white and the remaining screen is gray as if it had been selected.

Touch screen is working and moves the Cursor
USB Mouse works also

I purchased this last year and am now learning to use it. I have had 1 successful carve project to date and this happened when i tried to load project via thumb drive.

Fwustwaited

[AndyP (Badger)]

Is it a massive file? Big files can take a while to load, but not forever.

Have you tried accessing the control screen through a laptop/desktop browser to see if that is any different.

[OnefinityCNC (Onefinity Support)]

How To Remove All Gcode Files Manually (Fix for stuck file)

How to remove all gcode files manually. This process is used for when you see a stuck file. In 99% of cases, a incompatible file was loaded (such as the design file) and not gcode. The controller can read files labeled .nc, .ngc, .gcode. After running the below instructions, ensure you update to 1.0.9 firmware (or later) and the controller will prevent incompatible files from being able to be uploaded. These instructions are intended for scenarios where, for some reason, the controller bec…

[Squared (Erik Johnson)]

The file is 90.6KB NGC file