Onefinity CNC Firmware 1.6.2 (2/24/25) (X-35/X-50/Pro machines w/ BB Controller) (Latest Firmware)

[OnefinityCNC (Onefinity Support)]

Hi Ed,
We just got one just now.

The reply:
HI Ed,

Your issue has nothing to do with the firmware. You have either:

1. a loose motor coupler in Y

2. or a bad wire.

This faq will help you determine what the problem actually is:

Troubleshooting: Rail is getting hung, stuck, grinding, or moving in opposite direction

Rail is getting hung/stuck/grinding. Special notes to read before following each step: A rail getting stuck/hung is typically one of two things, either a wire/connection issue or the grub screw on the ball screw isn’t tight on the side that isn’t moving. One thing to remember, stall homing adjustments do NOT affect rail movement during cutting or jogging. If the rail isn’t moving correctly during cutting or jogging, incorrect stall homing is an affect of this greater issue. Any time the axis …

Keep responding to support ticket that emailed you and they’ll get you fixed up!