Sd card not reading/ disconnecting

I have and Elite Foreman. The first thing i noticed when trying to set up my first cup is its unusually difficult to put the usb card into the Masso. The next time i put in the usb drive in it didnt read it right away. I had to turn off the cnc and turn it back on. This became a regular occurrence if the cnc had already done a print and I was trying to start a new one it wouldnt read the usb. Yesterday mid print the usb disconnected. Has anyone else experienced this? Is there something I can do to fix it?

Take a look here:

Create a ticket with masso support on their website.