Hello…can anyone give me said number as I am about to order an X50 machine…thanks
From there web site
Blockquote 1-888-717-4242 (9am - 3pm, ET Monday-Friday - closed on holidays)
We endeavor to answer each phone call as they comes in. However, we may be on a call with another customer. Please leave us a message and we’ll call you back. We will try to call back the same day where possible. All calls will be returned within 24 hours M-F and any calls over holidays or the weekend will be returned the following business day. Our phone support does not have the ability to offer technical support. (Tech support is done exclusively through email) If you have a machine and need technical support, please email support@onefinitycnc.com
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thank you so much…I am about to get the Journeyman X50…and am in the UK…is the price still the same as advertised and is the wait 2-4 weeks before shipment is made?
That’s what Onefinity is saying on their website, they’d be the authority. I understand shipping is quite expensive to go over there. I’ve seen a couple posts here where people were looking to put together group purchases so they can save on the shipping and handling. You might want to do some searches here for that before ordering. Maybe even start a new discussion to get the attention and input of your fellow UK buyers to get their experience if they’ve already done it.
Hey David,
Did you ever order a machine?
I’m in the UK and currently looking at ordering.
Cheers
D
Hi
I am in UK and have an X35 Woodworker and have had it since Spring 2021
I use it most weeks in a commercial workshop
Drop me a line if I can help at all?
D
Hey Darren,
Really good of you reach out.
I certainly will.
I presume you’ll have had to pay VAT on the machine when you imported it but did you have to pay any duty?
Cheers
D
Dont think there was any duty to pay
I will check with management (wife) later on she looks after the books
I had to pay the amount prior to DHL releasing it, I am lucky in that I have a DHL hub a 2 min drive from my workshop so it was easy to collect
D
Hey Darren,
From everything I’ve read, it doesn’t look like there is any duty to pay on the HS code Onefinity provide but it’s always worth an ask to those who’ve walked that path!!
What sort of stuff do you do with it?
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