When using the touch probe for the first time, Pin 22 indicator shows a positive sign + in it and it is black. When I attach the probe sensor to the collet it immediately shows pin 22 green with a negative - symbol in it. It closes the circuit with out the tool touching the probe block!
It sounds like your spindle is grounded which means you should be able to probe with out the magnet. touch the probe block to the bit and test to see if it closes the circuit. I personally like not having to use the magnet.
Sounds like the wires are reversed. Attaching the magnetic block to the router should do nothing. If it does then the wires need to be reversed. To do it you’ll need a “pin pusher” to remove the contacts from the connector without damaging them. Most likely you don’t have one so I would just call 1F and get a replacement.