What’s normal shipping time (solved, shipping today)

1

I ordered my ELITE Series Foreman 48" x48" January 4th with all the bells and whistles.
I got the machine almost 3 weeks ago with no spindle. I keep emailing and they say it’s “BEING” sent out. 2 weeks ago they changed the shipping status to “shipping label printed but shipper doesn’t have possession of item”
For three weeks I’ve had this machine all setup and ready to go but can’t.
Is this normal procedure with Onefinity?:slightly_frowning_face:

2

It happens please write to them directly they will help you.

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3

I’ve only dealt with them directly from the time I ordered to now. I understand things happen and logistics. It’s the saying we are sending it out, then creating a shipping label but never send it that I take issue with.

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4

That is understandable. I had something similar happen and when I wrote them directly, they took care of it. It is always the best course of action.

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5

@ShaneS Spindle kit shippping today!

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6

See what I mean? For all their faults they really are trying to always do the right thing.

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7

Well we will see. As of right now when I track the new shipping number they gave me this is the message I get.

Currently, we are not able to provide the tracking details. We can’t locate shipments if we haven’t received information from the shipper yet, or if the package information is older than 120 days.So we will see. I sure it will be worked out sooner or later.:person_shrugging: