WIFI on My New Maso Not working (solved, new masso revisions require 5.10 firmware)

[dalefavero20]

I am trying to set up my New Elite Foreman, and I am getting this error.

All help is appreciated.

Respectfully,
Dale

[OnefinityCNC (Onefinity Support)]

Support: Wifi Module Not Found? on Elite Masso machines (FAQ)

This FAQ is to troubleshoot the ‘wifi module not found?’ on Elite Masso Machines. Turn off MASSO and remove the top cover from the G3 inside the cabinet. Unplug the WiFi module from the main board and plug it back in. Make sure the pins are aligned correctly. This will effectively clean the pins and ensure a good contact. Repower MASSO and check to see if it can now see the WiFi module. If the WiFi module is still showing as WiFi module is not found, the WiFi module is faulty. Plea…

[bconstruct73 (Brian Bahm)]

I had and still have same problem. I had to contact Masso direct. But Onefinity sent replacement part. Not sure why they make you involve 3rd party if they are sending out replacement part. Anyway, the new card which Onefinity sent me in a sandwich baggy packed in a box appears to be faulty also. Can’t imagine why. So i contacted Onefinity this time. (Seeing how they sent me the new part) .They told me i have to contact Masso again. Good luck on your end. Maybe the next wifi part i receive will be working.

[Harpers_Papaw (Jeremy Angel)]

I also had the same issue with my Wi-Fi adapter—contacted Masso yesterday morning, but no response so far. I thought they tested
all this stuff before it was shipped?

[OnefinityCNC (Onefinity Support)]

We’ve been doing some internal testing today while waiting for Masso to get back to us.
They recently changed revisions of their boards. It seems that the newer revisions (send this month or later) need firmware 5.10 (we’ve been shipping them with 5.07 until today).

If you are having issues with your wifi, try updating to 5.10 and see if that corrects the ‘wifi module not found’ issue.

How to upgrade your firmware on your Onefinity Elite Masso g3 touch controller

Loading software onto MASSO Touch Regular updates are released to add more features to the units. The software upgrade process can be easily performed on-site by following the instructions below: Each software version is complete and and does not require previous software versions to be installed. This process is the same whether you are installing a new MASSO or updating software. Always make a backup of your settings and save a copy of the printable file to check your settings are correct …

[Phoenix]

I had the same issue with a new Masso G3 Touch. Tried reinserting the WIFI module several times as suggested and it still would not connect. Then I updated to 5.10 and it still does not work. I have new module being shipped so I hope it works this time.

[Harpers_Papaw (Jeremy Angel)]

Just upgraded to 5.10 and it works.

[bconstruct73 (Brian Bahm)]

Updated Masso to 5.10 , Fixed wifi problem.

[dalefavero20]

When I opened the cabinet to uninstall/reinstall the wifi card I was also able to properly engage the ears on the power plug. Only the top ear was properly clicked in.

The uninstall/reinstall did not help. The 5.10 update fixed my problem.

[rfiol (ralph)]

I updated Masso controller to 5.10 and it fixed the problem.

[mrkrag]

I’m sure you all did as well, but I got an email yesterday from Masso about exactly this.

I kinda wish I had gotten the newer version of the hardware as the changes they made look significant.

[Hammy89 (Scott)]

Yep upgrading to 5.10 fixed the issue. Thanks to the @OnefinityCNC team for answering my email within 10 mins on a Sunday. You rock!