I tried to home my woodworker one Infiniti and my x rails are not working. What can I do? Do I still have warranty? And if I do how can I get the part that I need?

There could be a number of causes. To start, when you say X rails (2?) do you mean the one (1) X rail, or did you mean the two (2) Y rails? (The X rail carries the Z axis) I do not have the 1F controller or cabling, so I am sure others can offer some troubleshooting suggestions. Did you contact Onef…

No I will contact them today and it’s the x-rail that carries the z axis I think it’s the motor that went out. I have to check today but it will move. My spindle is stuck right in the middle

It’s pretty rare for a stepper motor to go bad. Most likely you have a cable or cable connector issue.

[image] Troubleshooting: Rail is getting hung, stuck, grinding, or moving in opposite direction Troubleshooting Rail is getting hung/stuck/grinding. Special notes to read before following each step: A rail getting stuck/hung is typically one of two things, ei…

I tried the cables and they’re perfectly fine. I am going to try doing something else but I did order another mortar just in case

With power to your controller on, can you turn the X axis ball screw by hand to move the Z axis assembly? If the motor is getting power you should not be able to turn it by hand. You can also try connecting the X axis motor cable into a different axis port on the controller - perhaps Z - then jog Z …

I already tried that and yes you you can move the z axle by hand.

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If someone could video chat me I would truly appreciate it. See what’s going on with my machine at this point in time. I don’t know what’s going on cuz I tried everything to get this to work

X rails not moving

Original/PRO Series (Buildbotics) (Gen 1) Troubleshooting (X35/X50)

OnefinityCNC (Onefinity CNC Official ✅) March 30, 2022, 2:02pm 5

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X rails not moving

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