Z axis not responding to remote control

[Thefivepoint (Josh Shetler)]

My remote control in the Z axis will not move the router up and down. The remote controller will move the X&Y axis perfectly with no issues and I can move the Z axis up and down using the touchpad. It continues to give me an error code for the Z axis saying Caution - The current tool path file would move 4.6mm above axis limit with the current offset - when I home the machine it would not home the Z axis. I reset the Z axis to a piece of wood and drew in V carve a general square to see if possibly the toolpath g-code it might be in the monitor was messing it up. I don’t know if this is making any sense, but this is where I am.

[OnefinityCNC (Onefinity Support)]

Official Onefinity Joystick Controls (How to changes modes) (Non-Elite Machines Only)

This only applies to X-35/X-50 machines. The Elite series cannot use a joypad. The correct model is ESM-9013 (other model numbers may not move the z axis.) You will never need to install any drivers or software to use the joypad. To use, follow these steps: Insert batterys into the joypad following the diagram below. Insert the usb dongle into any of the 4 usb ports in the back of the Onefinity Control Box. Press the center button on the joypad for a 30-60 seconds, until the leds light up b…

Help! My Toolpath says 'Under' or 'Over" (BB controllers) OR 'Soft Alarm on AXIS" (Elite controllers)! (with videos)

While this FAQ was originally wrote for the Non-Elite Machines, the same principal applies to both. Over/under on non-elite controllers and soft alarm on elite controllers mean the same thing, so the below principals apply to all machines. Many new users to the Onefinity CNC often get the machine unboxed, assembled, and moving in a few minutes without ever needing to look at instructions. But then they home the machine and are alarmed when their screen looks like this: (Left picture is non-e…

[immccurley (Scott)]

I have the same issue now. I bought a new joypad and it still will not work the z axis. It works fine from the screen, but not the joypad. Has anyone firgured out what the issue is and how to fix it?
immccurley@gmail.com

[OnefinityCNC (Onefinity Support)]

It was answered above:

Official Onefinity Joystick Controls (How to changes modes) (Non-Elite Machines Only)

This only applies to X-35/X-50 machines. The Elite series cannot use a joypad. The correct model is ESM-9013 (other model numbers may not move the z axis.) You will never need to install any drivers or software to use the joypad. To use, follow these steps: Insert batterys into the joypad following the diagram below. Insert the usb dongle into any of the 4 usb ports in the back of the Onefinity Control Box. Press the center button on the joypad for a 30-60 seconds, until the leds light up b…

[immccurley (Scott)]

Thanks for the quick reply. The information listed did not work, my controller is updated to V1.10 which is newer then the version listed above. I was asking if the issue listed has a fix. I have run a diagnostic on the control and it is functioning correctly. This controller worked for the past 6 months flawlessly, and now it will not move the Z axis. I tried another brand new controller, and it has the same issue. The Z axis works from the screen, and during operation, but will not work with the joypad. I was wondering if there was a fix, maybe I am overlooking. Thanks again for your time and help
Scott

[OnefinityCNC (Onefinity Support)]

Your issue is 1.1.0/1.1.1/1.1.2 firmware, which has bugs.

Return to 1.0.9 or skip to 1.2 beta

(you will need to flash the SD card to do so).

How to reflash the operating system on the Onefinity BB controller (Full SD card image)

There are times when you may have a file go corrupt or (advanced) users start poking under the hood and may need to reflash the entire vanilla image to the sd card. This process is essentially reinstalling the Onefinity operating system from scratch. This process is only for advanced users OR if you were directed to this via support. If you are looking to update the firmware from a controller that is working properly, do not use this method, look for the update file in the ‘firmware updates’ s…

https://forum.onefinitycnc.com/t/firmware-1-2-beta-new/17612/10

[immccurley (Scott)]

I flashed the SD with 1.2, and configured the control to match my CNC. And it works, thanks again for the help. Super happy

[Rustic (Dale)]

Hello. Had this problem, solved this problem. I’m going to include the advice video that solved my particular glitch at the end here. Spent an incredible amount of time “re-flashing” the chip and trying to update the flash drive for the joystick (already had a higher version!) all to no avail: the lights would go around in circles then stop at the 2 left side sections. Z axis could not be moved. We believe we changed the “modes” (top 2 lit sections on the controller) by unknowingly holding down the on/off button for too long. All it takes is 6-7 seconds and it will change modes and not move something. After seeing this advice vid, I held the button down while the travel drive was in a computer AND THE LIGHTS CHANGED BACK TO THE TOP 2 MODES! If they go a different way than you want, just keep trying and it will cycle around. It now works exactly the way it should. I most sincerely hope this helps someone. BTW, I had no idea what re-flashing meant, but after watching another video, I found I had the correct chip reader to get the job done. I believe I did not need to do that and the simple process of holding down the power button would have solved the problem, but simple choices don’t always come first, do they? Here’s the link: How To Change Modes On The Onefinity Joystick - YouTube

[Aiph5u (Aiph5u (not affiliated with Onefinity))]

Hey Dale,

@Rustic

Had this problem, solved this problem. I’m going to include the advice video that solved my particular glitch at the end here. Spent an incredible amount of time “re-flashing” the chip and trying to update the flash drive for the joystick (already had a higher version!) all to no avail: the lights would go around in circles then stop at the 2 left side sections. Z axis could not be moved. We believe we changed the “modes” (top 2 lit sections on the controller) by unknowingly holding down the on/off button for too long. All it takes is 6-7 seconds and it will change modes and not move something. After seeing this advice vid, I held the button down while the travel drive was in a computer AND THE LIGHTS CHANGED BACK TO THE TOP 2 MODES! If they go a different way than you want, just keep trying and it will cycle around. It now works exactly the way it should. I most sincerely hope this helps someone. BTW, I had no idea what re-flashing meant, but after watching another video, I found I had the correct chip reader to get the job done. I believe I did not need to do that and the simple process of holding down the power button would have solved the problem, but simple choices don’t always come first, do they? Here’s the link: How To Change Modes On The Onefinity Joystick - YouTube

it would not have been necessary to search the web and visit Youtube and watch a video. Usually Reading the Fine Manual (or the FAQ in this case) before using a device is enough:

• FAQ → Joypad → Official Onefinity Joystick Controls (How to changes modes)

Welcome to the forum!

[cbrwoodcraft (Peter Rodgers)]

I just recently had to replace an 2 year old ESM joystick that stopped working with a new one. I made sure to get the correct model but when I try to change the modes on the joystick by holding down the center button it changes my touchscreen from the controller page to a google page. Has anyone else had this happen? Any advice on how to fix this?