Hello @sk8merch,
The OF Team was very busy during this holiday period. Jenn from the OF team, finally responded after my order was placed, and gave me positive confirmation of everything I finally got from the forum.
For information, I reproduce here some answers that may be useful to you or european customer in general.
"> First, yes, we do offer support to any customer that purchases a Onefinity machine, regardless of where they live! If any support is needed, it is generally done through Emails which we are able to use to auto translate, so this shouldn’t be an issue.
> There are adjustments that can be made in the controller software to change between metric and imperial. You can check out our forum for instruction.
> The shipping costs are given at checkout, and I believe to France they are $325 using DHL Express.
> We do have the power supply Country specific, so this will not be a problem for you. While the touch screen does not come with an adapter for other Countries, it can also be powered directly through the controller with the USB port.
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I would of course like their official site to be clearer on all this, or even updated because contradictory with the response by email on the support, for example the explicit mention that we can always read “Supported in Canada and USA”. Another detail on this site which at first made me doubt: all CNC specifications are given only in imperial. On this subject, I appreciated a recent @satoer’s evolution request Add metric units to all documentation.
Finally, you could be the first owner of an OF in Germany, at least identified on this forum by what I read there, or by the contacts I had there.
John from Paris, France.