Removed this year old faq.
Moved to new faq here 10/25/23
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I want to thank you and let you know I appreciate Onefinity for having the upgrade/trade in program.
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You are very welcome, Scott. Thanks for the kind words! It’s what keeps us going!
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This is much appreciated and great for building brand loyalty. You’ll most likely end up getting more money from me with a smile on my face. I wouldn’t want innovation to stop just because I bought last years model.
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If we are happy with the size of our X50 Journeyman, will there be a “brains” upgrade for the controller, wires, steppers, etc? I am not sure I need the larger footprint, but the rest of it would be a great upgrade to go along with the Laser and Z20 that I am ordering tomorrow morning.
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Came here to say this! Excited for the upgrades down the line. I too am ordering the Z-20 tomorrow and would certainly upgrade the “brains” (steppers, controller, wiring, etc.) down the road. Wouldn’t need a second z-20, or a couple of the other accessories (already have drag chains).
Hope you guys have a look at an “Al-a-cart” bundle option down the road for those of us who have already made certain upgrades.
Solid work!
I’m looking into the Beefy Z and journeyman stiffy, as well as the new laser module
Proud 1F owner of an X-50. Taking care of your existing customers with the upgrade program should be commended! Most companies only care about the initial sale, not the bigger picture, that being, existing customers are the best customers! I look forward to upgrading to the Masso package when available, with all the additional features it brings to the table. Great job, 1F! Keep up the innovative thinking which makes you stand apart from the rest.
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Count me in for an X-50 Journeyman to Elite upgrade. 1F support has earned my loyalty. They just helped me find a small but critical adjustment that took me from tearing my hair out ruining projects to dialed in carving perfection!
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I’m anxious to see the upgrade path in the next couple months. Will not be cheap, to the point where it makes sense so many are listing their current machines for sale
Hi, I have a Spindle and VFD on my Onefinity. Will that still be usable with the upgrade to the Masso controller?
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Absolutely. I use a Masso G3 and set up my spindle and VFD, and the controller connections and wiring can be quite straightforward depending on the functionality you are trying to achieve.
https://docs.masso.com.au/wiring-and-setup/setup-and-calibration/spindle-control
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So as I see it 1F should now be “paying” you as you seem to be the expert 
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Any updates on the upgrade kit?
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No, looking like q2 is earliest we may have info on them.
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Thanks for the info…my x50 with (QCW and legs) Journeyman is getting a 80m spindle upgrade soon and once done, I hope your Elite upgrade is available.
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Borgorl,
I understand your comment. I am having those considerations myself. After upgrading continually, I have about 3400 into it, minus other accessories and currently have an X-50 with a stiffy and a Z20 on order to alleviate rigidity issues. I do commend 1F support compared to most they are phenomenal, especially considering their rapid growth and people like myself emailing frequently with firmware quirks and other issues, of which, there have been many. From a business standpoint, I personally have an issue with paying 100% up front and waiting months for delivery. I feel a deposit, even north of 40% would be more appropriate. But that’s just me. I usually ask for a deposit and bill in full when the project is done. A new elite 48x48, masso, etc is what, 3900? that’s only 500 away from my current “upgraded” investment. I cant imagine upgrading to the elite at this point will be anything near 500. If I sell what I have I will take an additional hit as well. I get it, money has to be made and just having the upgrades is beneficial to a degree. I also get that I purchased something I wanted and now something better is there. It’s 1F’s business model and it appears to be working.
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@OnefinityCNC It is Q2…any update on the Elite upgrade program?
Agreed, it seems like quite a few day 1 orders are still not shipped. Mine included.
I can see them announcing at the end of Q2 that elite upgrades will be available to order at the end of Q4 with shipping happening in Q1 2024.
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