Masso Screen stopped responding and is now black

I stopped a job at a tool change (I do not have a ATC). I made a change to my file on vectric and reloaded the file. When I tried to re-home the machine the Masso screen would not respond. I still have power but an unable to see anything on the screen. I have tried changing my USB, shutting down multiple times and using the e-stop, but the screen fails to turn on. Ideas?

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Power down
Pull the USB
Check your cable connections to the Masso
Now see if you can power up to the home screen
It could be a bad USB
Generally don’t pull the USB mid run-it gets confused

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Contact support, I did. And they helped me.

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Try chainging the fuse in the Masso (SCREEN 1 amp in the diagram) power supply.

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It is working. Once I powered down and removed the cable from the back of the Masso and re-installed the cable…powered up and it works. I tried the same procedure a second time and the same thing happened. Removed cable and everything worked again. Must be a bug in the Masso system to not allow the steps that I was trying. Thanks everyone!

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