Viewsonic TD 1655. touch not working

Hi The regular touch screens were back ordered so the company gave me a list of the touch screens they recommended… I decided on the TD 1655. it does display but won’t work with the touch… online it says to push the up button 3 times… great but no buttons but the power…

HELP.

thank you Photowoodguy

I had to re-calibrate mine

Hi, thanks for the reply… I have the viewsonic hooked directly to the Onefinity…the image is great and works with a mouse but no touch at all…

I tried to see if it would work with my mac(would’t even recoginize it). My window after I downloaded drivers from Viewsonic would come up as a monitor but when I tried to calibrate for touch nothing…nothing…

Any suggestions or should I return it. and try another company… I paid $300 for a touch and I want touch. lol…

thank you Dave