Credit for returned equipment

[jimbanko]

Aren’t you the guy who couldn’t figure out how to put the batteries in the joypad when the instructions are stamped on the battery case? If support had diagnose you putting them in wrong, then they deserve a gold medal in patience.

New to Onefinity and not happy- things don't work (solved, didn’t put in the battery’s in the correct orientation)

UPDATE- USER ERROR! The Support folks from 1F contacted me and walked me through the issue. It turns out that by the time I went and bought fresh batteries and re-inserted them I placed them in identically instead of opposite. --In my defense- I believe that I tried every conceivable way prior to purchasing fresh batteries. By the time I got to the new ones I was too frustrated to see straight. MY BAD.-