Z Hard Limit\Homing Error

New machine in the last couple months, used a couple times and when I went to use it today it won’t home and keeps throwing a hard limit reached even when Z is not all the way up. For a bit when I hit the home button z would move down a inch or two each time before throwing a homing error and now Z won’t move at all, it just stays at hard limit message.

All I could get from support was to take a video so I sent this.

Hi Joe. Have you solved the issue with the Alarm? I think I have had it before.

So on start up, I didn’t see you hit the Estop on the Masso and then reset.
The regular procedure is boot up- hit Estop- Reset Estop- Double tap Home
Am I missing something?

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Your firmware and config settings are very old. Please update steps 1-3 from this faq: Elite Series Masso Default Machine Settings

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