X50 not booting up (solved in comments)

[SDunlap (Steve)]

I have had my machine for about 3 months and havent had any issues until today. Now when i start it up it cycles from a blank screen to a blue on that says “M•age dok” with a square around the m. I have tried restarting it, unplugging it, hitting the emergency stop button (and resetting it) nothing is working it just keeps cycling through the same two screens. Any ideas?

[OnefinityCNC (Onefinity CNC Official ✅)]

Always check the faq section (or use the search bar), we usually have write ups for common troubleshooting issues.

No signal on Screen / No video output from controller - Troubleshooting Video

If the screen is turning on and showing a blue splash screen but no input video, try the following: (this should be an obvious first step, but make sure everything is plugged in exactly as this faq shows (a lot of people forget the wall power plug): How to connect the Touch Display (7, 8, 10.8")) Plug a different device (dvd player, xbox/ps, cable box, etc) into the screen and see if it displays video. If it does, the screen is fine. Try a different hdmi cable. This will determine the h…

[SDunlap (Steve)]

Thank you, that worked. I unplugged the cables and replugged them in. It was the hdmi cable. I greatly appreciate the quick response!